Revvity
Expanding the boundaries of human potential through science
Senior Customer Support Engineer – In Vivo
Location
New Jersey + 5 moreAll locations: New Jersey, Maryland, Pennsylvania, Virginia, Washington, West Virginia
Posted
41 days ago
Salary
$80K - $95K / year
Bachelor Degree5 yrs expExperience acceptedEnglish
Job Description
• Install, maintain, validate and repair Revvity and/or multivendor instrumentation at customer sites with best-in-class service
• Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols
• Deliver customer familiarization for instrument operation and maintenance
• Communicate service offerings including training, support, software, laboratory services products and field upgrades
• Partner with our customers to understand their analytical workflow and application
• Expected to travel up to 50% (50% locally in the state of MD and 50% in other states).
Job Requirements
- Bachelor’s degree
- A minimum of 5 years of field experience with a directly related experience in medical and biological research device service and support
- A valid driver’s license
- Associate's degree and a minimum of 7 years of field experience with a directly related experience in medical and biological research device service and support
Benefits
- Medical, Dental, and Vision Insurance Options
- Life and Disability Insurance
- Paid Time-Off
- Parental Benefits
- Compassionate Care Leave
- 401k with Company Match
- Employee Stock Purchase Plan