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Role Description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary: Manages and performs work across one or multiple IT areas, including analyzing, developing, and administering systems software, hardware, and/or databases. Serves as a subject matter expert in area(s) of expertise. Manages large projects and/or processes with limited oversight while coaching, reviewing, and delegating work to lower level professionals.

• Maintains responsibility and ownership of all IT applications or processes in assigned area(s). Serves as the primary point-of-contact for technical issues.
• Analyzes and documents technical requirements for new services and expansions of existing services.
• Develops technology project plans. Monitors and documents progress, dependencies, risks, and activity statuses of projects.
• Manages technology implementations through design and development, implementation, post-implementation support, and project close-out.
• Creates new IT strategies and improves existing IT procedures to increase efficiencies, enhance workflows, and improve customer satisfaction.
• Provides guidance and direction to lower level associates. Manages work intake processes in order to prioritize and assign individual tasks and project work.
• Ensures priorities are aligned with organizational goals and customer expectations through project status reports and team initiatives. Interfaces with senior leadership and communicates complex technical issues in business language.
• Participates in monthly management trainings to develop managerial skills.

Qualifications

• Typically requires BS/BA in a related discipline.
• Generally 8+ years of experience in a related field OR MS/MA and generally 5+ years of experience in a related field.
• Certification is required in some areas.

Requirements

• 7+ years in software engineering with 2+ years leading engineers as a tech lead or team lead.
• Built or migrated headless commerce experiences; strong command of API-first and composable architectures.
• Hands-on with Optimizely Commerce (B2B/Configured Commerce Cloud) in headless mode (APIs/webhooks/content delivery), collaborating closely with platform teams—no .NET required.
• Production experience with React and Next.js (SSR/ISR, routing/app router, middleware, caching/CDN strategies) and a Node.js/TypeScript BFF.
• Proven delivery of incremental migrations (page-by-page/strangler pattern) in production at scale.
• Direct ownership of PLP, PDP, and cart experiences for $1B+ annual-revenue B2B e-commerce (large catalogs, contract/customer-specific pricing, inventory/availability, quote/approval flows).
• Hands-on A/B testing experience in web commerce using experimentation platforms (e.g., Optimizely Experimentation/Feature Flags, Adobe Target, VWO), with working knowledge of test design, power/significance, uplift measurement, and guardrail metrics.
• Experience building real-time/event-driven systems on Azure middleware (Event Grid, Service Bus/Event Hubs, Functions/Durable Functions, Logic Apps, API Management, Azure SignalR), including idempotency, retries/DLQs, backpressure, and observability.
• Expertise building secure, observable services (authN/Z, OAuth/SAML/SSO; OpenAPI; monitoring/alerting; distributed tracing).
• Solid background with CI/CD, automated testing, and code review practices in cloud environments (preferably Azure).

Company Description

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.