Very Big Things
Award-winning Innovation & Excellence company. We Build ROI with Generative AI.
Director, GTM Operations – Business Ops, Chief of Staff, Revenue
Business OperationsBusiness OperationsFull TimeRemoteTeam 51-200Since 2018H1B No SponsorCompany SiteLinkedIn
Location
United States
Posted
50 days ago
Salary
Not specified
3 yrs expEnglish
Job Description
• Operationalize GTM strategy: Translate vertical and account plans into weekly and monthly execution rhythms.
• Establish a consistent GTM cadence (planning, activity targets, reviews, pipeline reviews, and post-mortems).
• Ensure target account progression is visible, measurable, and actively managed.
• Build the revenue operating system: Own CRM process, definitions, governance, and reporting; ensure pipeline data is reliable.
• Create and maintain outreach standards (sequences, messaging frameworks, follow-up norms, and relationship-building workflows).
• Implement scorecards across activity quality, conversion, stage velocity, and pipeline coverage.
• Drive accountability and execution quality: Run weekly GTM operating reviews; surface risks, blockers, and decisions required.
• Hold sales and GTM contributors accountable to commitments and quality standards—while enabling them with better tools, templates, and process.
• Improve execution through coaching, feedback loops, and clear expectations for quality.
• Coordinate GTM programs and enablement: Support targeted campaigns and co-marketing programs aligned to priority accounts/verticals (light ABM).
• Ensure consistent use of case studies, proof points, and value narratives.
• Partner with sales leadership on enablement materials and iterative improvement of the sales process.
• Improve handoffs and delivery alignment: Establish clean qualification, scoping, and handoff expectations so delivery begins with clarity.
• Partner with technical leadership to align GTM commitments with delivery realities.
• Represent CEO at internal and external events in the circumstances when the CEO cannot be present due to conflicts, family commitments, vacations etc.
• Determine what company actions can be delegated to direct reports or need the attention of the CEO.
• Assist in ensuring all CEO actions are completed in prompt fashion.
• Help CEO focus on high value activities by delegating, managing calendar and helping prioritize CEO’s activities.
• Help coordinate important events like quarterly advisory meetings etc.
Job Requirements
- 3-5+ years in revenue operations, sales operations, business operations, program leadership, consulting operations, or adjacent roles with direct responsibility for GTM execution.
- Proven ability to build and run operating cadences, scorecards, and accountability systems that improve outcomes over time.
- Strong CRM competency (HubSpot, Salesforce, or equivalent), including pipeline governance, dashboards, and process enforcement.
- Excellent communication and stakeholder management skills; able to work effectively with executives and sales teams.
- Experience supporting enterprise or upper mid-market sales motions, including multi-stakeholder buying processes.
- Familiarity with ABM concepts and coordinating multi-channel programs (sales and marketing).
- Exposure to generative-AI concepts and how AI initiatives are evaluated and purchased in enterprise environments.
- Experience and/or networks in: healthcare/life sciences, hospitality, manufacturing, or education.
Benefits
- Competitive compensation with performance-based upside.
- Comprehensive benefits.
- Remote work.
- Paid time off (PTO).
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