Description
Work Arrangement
This role is based remotely but if you live within a 50-mile radius of Austin, Detroit, Mountain View or Warren, you are expected to report to that location three times a week, at a minimum.
Role Summary
The Manager, Performance Management, will lead the build, launch, and ongoing operations of GM's new global function responsible for formal performance management. This role oversees the design and implementation of global standards, SOPs, Workday workflows, and case administration processes, and will manage the team responsible for end-to-end formal performance management across all regions.
Key Responsibilities

• Lead the build effort required to stand up the Performance Management function, including development of global standards, definitions, and process maps.

• Design and finalize global SOPs, templates, manager guidance, and country-specific localization for informal vs. formal performance management.

• Partner with Workday teams to define, configure, and test workflows to support intake, case tracking, reporting, and closure.

• Develop change management, communication, and training plans to support HRBPs, managers, and regional SMEs during transition.

• Oversee transition from Field HR Business Partners to centralized ownership of formal performance management cases.

• Manage the global team of Specialists responsible for case intake, administration, documentation, tracking, escalations, and KPI reporting.

• Monitor global case volume, team workload, and quality metrics; adjust capacity plans and processes as needed.

• Ensure compliance with country-specific legal requirements and partner closely with Legal and regional SMEs.

• Lead continuous improvement cycles, including KPI reviews, quarterly business reviews, and SOP updates.

• Serve as escalation point for complex or sensitive performance management cases.

Qualifications

• 8+ years of HR, Employee Relations, Performance Management, or related leadership experience.

• Bachelor's Degree required.
• Proven experience leading large-scale process design, transformation, or centralization efforts.

• Strong understanding of performance management frameworks and case management best practices.

• Experience managing global teams and navigating country-specific employment requirements.

• Ability to partner effectively with senior leaders, HRBPs, Legal, and technical teams.

• Expertise in change management and stakeholder engagement.

• Strong analytical skills and ability to interpret workforce and performance data.

• Prior experience with Workday or similar HRIS systems preferred.

Repo rting Structure
This role reports to the HR Director, Employee Relations Investigations & Policy, and leads the Performance Management team operating globally.
Compensation:
The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate.

• The salary range for this role is $140,100 to $186,700. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
• Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)
This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.
The selected candidate will be required to travel <25% for this role.
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
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Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.
Accommodations
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