We use decades of strategic expertise to help clients reach, engage, and retain data-driven audiences.
Director, Client Strategy – Development
Location
United States
Posted
49 days ago
Salary
Not specified
Job Description
Job Requirements
- Strong proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint).
- Excellent communication skills with the ability to manage multiple client-facing projects simultaneously.
- Attention to detail and the ability to troubleshoot and resolve issues quickly.
- Strong technical writing skills, including the ability to present key concepts and conclusions clearly to clients.
- Client management strength, including the ability to establish trust, maintain high satisfaction, and serve as the primary day-to-day contact.
- Demonstrated ability to independently manage client pods with minimal supervision.
- Consistently delivers high‑quality, on-time work across multiple accounts.
- Ability to implement account strategies that support renewal and growth objectives (without direct revenue responsibility).
- Skilled in assessing account health, identifying risks early, and surfacing opportunities proactively.
- Effective at keeping internal teams and clients aligned through concise, proactive communication.
- Adept at navigating challenges and maintaining smooth account operations through quick issue resolution.
- Experience creating automated reporting to inform clients on KPIs for outreach and campaign programs.
- Experience troubleshooting and adjusting work based on feedback.
- Experience working directly with voter files. (Nice-to-Have Skills)
- Understanding of voting processes and political district boundaries.
- Experience manipulating and analyzing large datasets (voter file, census, commercial, proprietary client data, and other public datasets).
- Familiarity with U.S. Census Bureau geographies, datasets, and data products.
- Understanding of political and electoral performance trends, including voter turnout, incumbency, competitiveness, and how these factors influence outcomes.
Benefits
- We believe that a diverse, inclusive staff is a fundamental strength. We’re committed to hiring people of all races, ethnicities, religions, ages, sex, genders, sexual orientations, and gender identities. Women, people of color, LGBTQ+ individuals, and members of untapped groups are strongly encouraged to apply and are welcome on our teams.
- COMPETITIVE COMPENSATION
- Including a 401(k) with generous company matching.
- 100% REMOTE WORKING OPPORTUNITY
- Always have been and always will be.
- TOP-NOTCH MEDICAL COVERAGE
- Domestic-partner inclusive, health, dental, vision, life, cancer coverage, and long-term disability insurance for you and your dependents.
- GENEROUS PAID TIME OFF
- 23 days of PTO per year. We believe in work-life balance and encourage you to use your time off.
- PAID PARENTAL LEAVE
- 10 weeks of fully paid time off. All genders qualify equally, and the policy includes adoptions.
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