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Role Description

As a Sales Engineering leader at Samsara, you’ll be building and looking after a diverse team of SE’s working together to bring our unique connected operations technology to our customers. As a Director for the “SE Desk” Team, your goal will be to provide a highly available, technically proficient, and scalable presale resource to assist Samsara’s Sales Team with prospect engagements.

• Build and lead Samsara’s “SE Desk” Sales Engineering organization covering North America, maintaining a multi-year forward looking plan for scaling the program.
• Develop and lead an inclusive, engaged, and high performing organization.
• Lead from the front in high-impact situations, serving as a thought leader and executive sponsor for the SE Desk service offering.
• Own your organization’s performance against all sales goals and ensure cross-functional partnerships are productive and efficient.
• Develop strategies and processes that enable our Sales Engineering organization to scale, engaging leadership and stakeholders to build consensus.
• Support any technical escalations that may arise from your organization’s presales activities (product issues, feature requests, etc.).
• Sample the customer experience by installing, testing and using the gear you are selling.
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.
• Hire, develop and lead an inclusive, engaged, and high performing team.

Qualifications

• 4-year degree from an accredited university.
• 5+ years of experience managing a technical team, ideally in a sales engineering capacity.
• Proven success in hiring, developing, and retaining diverse talent.
• Experience creating scalable and consistent feedback loops enabling your Management Team to participate in process improvements and scaling activities.
• Ability to construct and evaluate robust SE coverage ratios based on Sales need across different segments globally.
• Experience building processes and integrating software tools to measure organizational performance.
• Experience prioritizing feedback from Sales Team members, prospects, and customers to drive product and process development.
• Experience collaborating with internal cross functional teams (Product Management, Customer Success, Support, etc.) to deliver results as part of the sales cycle.
• Success in managing relationships with external technology partners through complex sales cycles.
• Experience building programs with well defined SLA’s, multiple cross functional stakeholders, and international scope.

Requirements

• BS or MS in an Engineering discipline from an accredited university.
• 5+ years of experience managing a Sales Engineering Team selling cloud managed hardware product lines.
• Direct experience leading large technical teams that service SMB and/or Mid Market prospects and customers.
• Experience partnering with GTM teams in developing frontier markets to increase sales and drive product development.
• Experience leading through organizational change, adapting processes to integrate with new cross-functional teams, and bringing new products to market.
• Experience managing a budget across sizable projects and/or teams.
• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications.
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.).

Benefits

• Annual OTE Salary: $152,992 — $273,200 USD.
• Above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles).
• Flexible, employee-led remote model.
• Professional development stipend.
• Comprehensive health and parental leave plans.