Triptease
Attract and convert high-value guests on your hotel website with the award-winning direct booking platform.
Head of Partnerships – NORAM
Location
United States
Posted
48 days ago
Salary
$120K / year
Bachelor Degree5 yrs expEnglish
Job Description
• Prospect and close contracts with new reseller partners
• Own the end-to-end onboarding experience for new reseller partners
• Deliver training, playbooks, and enablement content that sets partners up for success
• Serve as their go-to resource for product, process, and performance questions
• Build trusted, proactive relationships with partners
• Drive regular performance reviews and health calls
• Surface opportunities to increase partner-led revenue
• Act early on churn signals and provide recovery plans
• Track partner performance against KPIs like Net New MRR, activation velocity, and churn
• Coordinate with internal teams to unblock partners
• Partner with Sales to expand revenue within existing contracts
• Work closely with Sales & Events to activate referral partners
• Support partner-led events and track engagement and follow-ups
• Ensure proper lead tagging and attribution
• Collaborate with Product on partner-related integrations and features
• Provide insights and feedback from partners to influence product direction
• Help translate partner needs into commercial outcomes
Job Requirements
- 5+ years in partnerships, account management, customer success, or channel growth roles
- Strong communicator, able to tell the story behind the data
- Able to balance structured operational work with creative problem solving
- Comfortable managing multiple stakeholders and priorities
- Analytical thinker, comfortable looking at revenue, churn, and growth metrics
- Familiarity with tools like Salesforce, Looker, Notion
- SaaS experience, preferably in travel tech or multi-product ecosystems
- Experience working with partner programs, reseller channels, or GTM ecosystems
Benefits
- Uncapped commission + stock options
- 21 days PTO (increases after 1 year)
- Work from anywhere (within ±3h of ET) + work abroad for 4 weeks/year
- Pre-tax commuter benefits
- Health & dental coverage
- 401(k) with 3% match
- $68 monthly wellness budget (Ben)
- $325 annual learning budget
- Enhanced maternity & paternity
- Flex for childcare & life events
- Volunteering day + discovery days + social retreats
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