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Role Description

Our client is seeking a Director of Employee Experience & Culture to lead and evolve the company’s people strategy while helping the organization scale thoughtfully. This role will shape how they hire, develop, support, and retain exceptional talent while ensuring their culture remains a competitive advantage as they grow.

The Director of Employee Experience & Culture is a strategic and hands-on leader responsible for shaping the employee experience across the organization and leading the company’s talent acquisition function. Operating in a player-coach capacity, this leader will both define the vision for people programs and contribute directly to building and improving them. The Director will partner closely with executives and leaders across the business to ensure people strategies align with organizational priorities, delivery excellence, and long-term growth. This role will oversee both the Employee Experience & Culture and Talent Acquisition functions, helping ensure they continue to attract, develop, and retain high-performing teams.

Key Responsibilities

• Lead and evolve the company’s employee experience strategy across the full employee lifecycle.
• Serve as a strategic advisor to executive leadership on culture, workforce planning, organizational effectiveness, and talent development.
• Lead the Employee Experience & Culture and Talent Acquisition functions, setting strategic direction while supporting successful execution of key initiatives.
• Develop and implement scalable people programs, including career pathing, performance management, and leadership development.
• Partner with leaders across the organization to support employee relations, onboarding, performance management, and talent development.
• Strengthen and measure employee engagement and organizational culture across the company.
• Oversee employee engagement initiatives, recognition programs, and culture-building efforts.
• Develop and lead the company’s talent acquisition strategy, ensuring scalable recruiting processes and strong candidate experiences.
• Partner with hiring managers and leadership to support current and future hiring needs aligned with business growth.
• Guide the use and optimization of HR systems and recruiting tools, including Paylocity.
• Ensure HR operations, policies, and compliance practices support a growing services organization.
• Define and track key people metrics such as engagement, retention, recruiting effectiveness, and leadership development.

Qualifications

• 10+ years of experience in human resources, employee experience, talent acquisition, or related people leadership roles.
• 5+ years of leadership experience managing teams and organizational initiatives.
• Experience supporting a growing services, consulting, or government contracting organization, preferably within a small or mid-sized business.
• Experience with running payroll: Managing the process of paying employees accurately, on time, and in compliance with laws and company policies.
• Strong understanding of talent acquisition strategy, employee engagement, and HR programs.
• Strong strategic thinking combined with a hands-on builder mindset.
• Experience with HRIS platforms; Paylocity experience preferred.
• Proven ability to partner with executives and influence business strategy through people initiatives.
• Bachelor’s degree in Human Resources, Business, Organizational Development, or related field (or equivalent experience).

Benefits

• Awarded Best Place to Work 9 times!
• Competitive compensation and market-leading bonus opportunities.
• Medical, dental, and vision benefits where a significant portion of the premium is subsidized by our client.
• For qualifying high deductible health plans, IronArch also contributes towards a Health Reimbursement Account to cover eligible medical expenses.
• Company-provided healthcare concierge assistance to help explain your coverage in plain language; help you find, choose, and schedule quality care; and address billing, benefit, or claims concerns, potentially saving hours of your time.
• 401(k) retirement plan where the company contributes dollar for dollar up to 3 percent, and 50 cents on the dollar for the 4th and 5th percent, with immediate entry and immediate vesting.
• 20 days of PTO accumulated per calendar year.
• 11 paid holidays.
• Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves.
• Sabbatical programs.
• Company-paid short- and long-term disability.
• Company-paid life insurance.
• Voluntary life, accidental, and indemnity income replacement benefits.
• Professional development reimbursement.
• Health club reimbursement.
• Matching donation program and annual philanthropic activities.
• Pet insurance.
• And more!