This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Maleda Tech is seeking a Regulatory Operations Manager to support operational initiatives related to short-term rental regulations and compliance across multiple jurisdictions. In this role, you will help coordinate regulatory product and workflow launches, manage operational processes that support host communities, and partner with cross-functional teams to ensure regulatory requirements are effectively implemented.

This position is ideal for someone who thrives in fast-moving environments, enjoys solving complex operational challenges, and is comfortable collaborating across engineering, policy, legal, and operations teams. The successful candidate will bring strong organizational skills, a proactive mindset, and the ability to manage multiple priorities while maintaining a high level of detail and quality.

Qualifications

• 5+ years of experience in operations, product operations, program management, or project management.
• Experience working in fast-paced, ambiguous, and entrepreneurial environments.
• Demonstrated ability to drive alignment across cross-functional teams such as engineering, legal, policy, and operations.
• Strong organizational and project management skills with exceptional attention to detail.
• Excellent written and verbal communication skills, including experience presenting to cross-functional stakeholders.
• Proven ability to manage multiple projects simultaneously and adapt priorities as needed.
• Self-starter with strong problem-solving abilities and a proactive, solutions-oriented mindset.
• High professional and ethical standards.

Requirements

• Lead operational planning and execution for regulatory product and workflow launches across multiple jurisdictions.
• Partner with engineering, data, operations, and customer support teams to implement regulatory initiatives and compliance processes.
• Coordinate cross-functional stakeholders to ensure alignment on project timelines, deliverables, and operational readiness.
• Maintain project documentation, operational plans, and status tracking for regulatory initiatives.
• Serve as a subject matter resource for internal teams on regulatory products and operational workflows.
• Monitor and manage ongoing compliance activities tied to short-term rental regulations.
• Support host retention initiatives by identifying operational improvements and addressing regulatory challenges.
• Manage and triage internal and external inquiries related to regulatory workflows and compliance processes.
• Advocate for the host experience while balancing operational and regulatory requirements.

Benefits

• Compensation: $52 - $64/hour (based on experience) + Benefits
• Contract Duration: Through December 31, 2026
• Schedule: Full-time, 40 hours per week
• Location: Remote (US based)
• Employment Type: Contract (W2)