Modus Create builds customer-centric products, processes, and platforms to help businesses succeed in the digital economy. For over 10 years, our global team of strategists, designers, and technologists have helped the world’s biggest brands such as Burger King, Kaplan, AARP, PBS, and Time Inc. deliver powerful digital experiences to their clients. We work in an iterative, outcome-driven way to support our clients with product strategy, customer experience (CX), full stack Agile software development, and security. Inc Magazine has rated Modus Create as one of the fastest-growing American companies for 7 years in a row. Our distributed team of Modites have been pioneers in the open-source community, creating innovations such as the Ionic-Vue integration, RoboDomo, Beep, and Capsule.
Senior Atlassian Consultant
Location
United States
Posted
4 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
We’re seeking an accomplished Senior Atlassian Consultant to join our Atlassian Practice. In this client-facing role, you’ll guide organizations through large-scale Atlassian Cloud transformations, ESM implementations, and AI-Adoption workshops. You’ll act as a key individual contributor and team player to deliver value to our customers. This is both a strategic and execution-oriented role for someone who thrives at the intersection of process, technology, and people.
Qualifications
- 5+ years of consulting or enterprise Atlassian administration experience.
- Extensive hands-on experience configuring and administering Atlassian + Atlassian Marketplace applications.
- Proven success in working on cloud migrations, process transformations, or tool implementations.
- Strong organizational skills and ability to manage multiple parallel engagements.
- Foundational understanding of AI use cases and how it can be leveraged to optimize delivery, streamline workflows, create ROI for customers.
- Exceptional written, verbal, and virtual facilitation skills.
- Bonus: Experience with scripting (Groovy, Python, REST APIs) and third-party integrations.
- Bonus: Hands-on experience with Atlassian Rovo (building Rovo agents and/or integrating Rovo agents into Automation rules).
Requirements
- Contribute to end-to-end delivery of Atlassian consulting projects — from discovery through post-implementation support.
- Participate in customer discovery workshops to define business outcomes, tool architecture, and process alignment.
- Hands-on configuration of Atlassian / Other SaaS tools based on both pre-defined and evolving customer requirements.
- Create client training and enablement materials (documentation, video tutorials, etc.) to drive long-term adoption and success.
- Deep, hands-on expertise working with Jira Software, Jira Service Management, Confluence, and Atlassian Marketplace apps.
- Experience implementing Enterprise Service Management (ESM) use cases — including Incident, Problem, and Change Management processes.
- Skilled in Atlassian Cloud Enterprise, Atlassian Guard, and Atlassian Intelligence (AI) capabilities, including automation, predictive analytics, and Rovo agent integration.
- Ability to advise clients on tool rationalization and modernization across the Teamwork, Strategy, and Service Management Collections.
- Proven experience working on Atlassian Data Center → Cloud migrations, including app assessments, data cleanup, migration planning, and post-cutover optimization.
- Understanding of Cloud architecture, data residency, and governance best practices.
- Bonus: Working knowledge of SSO/SAML, identity management, and IdPs such as Okta, Azure AD, and Atlassian Guard.
- Solid understanding of Agile frameworks, DevOps, and project management practices, with the ability to advise clients on process optimization (not just tool configuration).
- Ability to adapt to various project management styles based on different client preferences.
- Understanding of SDLC processes and workflows; from code commit through release.
- Familiarity with developer experience metrics and productivity automation.
- Bonus: Foundational knowledge of CI/CD pipelines and developer ecosystem integrations (e.g., GitHub, GitLab, Bitbucket, Jenkins, CircleCI, SonarQube).
- Familiarity with Atlassian Intelligence, Rovo agents, and generative AI tools such as Claude, GitHub Copilot, Cursor, ChatGPT, and others.
- Ability to design and advise on AI-augmented consulting practices - automating documentation, release notes, or Confluence content quality audits using AI.
- Passion for exploring how emerging AI tools enhance delivery velocity, governance, and collaboration.
- Overlap with the US Eastern TimeZone daily is expected.
- Reliable high-speed internet is a must!
Benefits
- Remote work with flexible working hours.
- Modus Global Office Program: for when you want to get out of your home, we offer on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries.
- Employee Referral Program.
- Client Referral Program.
- Travel according to client or team needs.
- The chance to work side-by-side with thought leaders in emerging tech.
- Access to more than 12,000 courses with a licensed Coursera account.
- Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role.
- Additional benefits might apply contingent on your location.
Job Requirements
- 5+ years of consulting or enterprise Atlassian administration experience.
- Extensive hands-on experience configuring and administering Atlassian + Atlassian Marketplace applications.
- Proven success in working on cloud migrations, process transformations, or tool implementations.
- Strong organizational skills and ability to manage multiple parallel engagements.
- Foundational understanding of AI use cases and how it can be leveraged to optimize delivery, streamline workflows, create ROI for customers.
- Exceptional written, verbal, and virtual facilitation skills.
- Bonus: Experience with scripting (Groovy, Python, REST APIs) and third-party integrations.
- Bonus: Hands-on experience with Atlassian Rovo (building Rovo agents and/or integrating Rovo agents into Automation rules).
- Contribute to end-to-end delivery of Atlassian consulting projects — from discovery through post-implementation support.
- Participate in customer discovery workshops to define business outcomes, tool architecture, and process alignment.
- Hands-on configuration of Atlassian / Other SaaS tools based on both pre-defined and evolving customer requirements.
- Create client training and enablement materials (documentation, video tutorials, etc.) to drive long-term adoption and success.
- Deep, hands-on expertise working with Jira Software, Jira Service Management, Confluence, and Atlassian Marketplace apps.
- Experience implementing Enterprise Service Management (ESM) use cases — including Incident, Problem, and Change Management processes.
- Skilled in Atlassian Cloud Enterprise, Atlassian Guard, and Atlassian Intelligence (AI) capabilities, including automation, predictive analytics, and Rovo agent integration.
- Ability to advise clients on tool rationalization and modernization across the Teamwork, Strategy, and Service Management Collections.
- Proven experience working on Atlassian Data Center → Cloud migrations, including app assessments, data cleanup, migration planning, and post-cutover optimization.
- Understanding of Cloud architecture, data residency, and governance best practices.
- Bonus: Working knowledge of SSO/SAML, identity management, and IdPs such as Okta, Azure AD, and Atlassian Guard.
- Solid understanding of Agile frameworks, DevOps, and project management practices, with the ability to advise clients on process optimization (not just tool configuration).
- Ability to adapt to various project management styles based on different client preferences.
- Understanding of SDLC processes and workflows; from code commit through release.
- Familiarity with developer experience metrics and productivity automation.
- Bonus: Foundational knowledge of CI/CD pipelines and developer ecosystem integrations (e.g., GitHub, GitLab, Bitbucket, Jenkins, CircleCI, SonarQube).
- Familiarity with Atlassian Intelligence, Rovo agents, and generative AI tools such as Claude, GitHub Copilot, Cursor, ChatGPT, and others.
- Ability to design and advise on AI-augmented consulting practices - automating documentation, release notes, or Confluence content quality audits using AI.
- Passion for exploring how emerging AI tools enhance delivery velocity, governance, and collaboration.
- Overlap with the US Eastern TimeZone daily is expected.
- Reliable high-speed internet is a must!
Benefits
- Remote work with flexible working hours.
- Modus Global Office Program: for when you want to get out of your home, we offer on-demand access to private offices, meeting rooms, co-working spaces and business lounges in locations in over 120 countries.
- Employee Referral Program.
- Client Referral Program.
- Travel according to client or team needs.
- The chance to work side-by-side with thought leaders in emerging tech.
- Access to more than 12,000 courses with a licensed Coursera account.
- Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role.
- Additional benefits might apply contingent on your location.
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