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Role Description

Be a part of the huge growth opportunity in 3D design and manufacturing solutions by joining the successful engineering team at Hawk Ridge Systems. In this exciting role, you will play a critical role in supporting customers in the Subtractive Manufacturing space. As a Senior Application Engineer for our CAM team, you will leverage deep technical expertise and a customer-centric approach to deliver comprehensive engineering services that address complex challenges and optimize performance. In this role, you will collaborate closely with sales teams and customers to provide pre-sale and post-sale support such as:

• Collaborate with sales teams to provide technical expertise during pre-sales activities
• Conduct highly technical software demonstrations showcasing CAM capabilities
• Deliver consultative Computer Aided Manufacturing services tailored to customer requirements
• Consult with customers on various software packages for specific applications and requirements
• Respond to complex customer inquiries through interactive ‘Ask An Expert’ sessions
• Teach a wide range of CAM training courses
• Generate marketing content to support product positioning and customer education
• Participate in peer mentoring sessions and collaborate cross-functionally to drive innovation
• Maintain technical expertise and achieve partner certifications in primary supported products
• Approximate 30% travel and onsite customer visits may be required

Qualifications

• Associate’s or Bachelor’s degree in Manufacturing Technology, Manufacturing Engineering, or related technical field (or equivalent hands-on machining/programming experience)
• 5+ years of experience in CAM programming, CNC machining, or related technical roles
• Deep technical understanding of CAM software and subtractive manufacturing workflows
• Strong problem-solving skills and ability to handle complex technical challenges
• Excellent communication and collaboration skills for customer-facing engagements
• Ability to work independently and manage multiple priorities in a fast-paced environment

Benefits

• Excellent Medical, Dental, Life Insurance, Long-Term Disability Insurance, an Employee Assistance Program (EAP), and Wellness initiatives
• Competitive Compensation Plan
• 401(k) plan with Company Match
• Exceptional Time-Off Benefits, including Vacation, Paid Sick time, Holidays, your Birthday off, and an Impact & Inclusion day off of your choice, as well as Paid Parental Leave and Community Service days off!
• Outstanding Training, Onboarding, Mentoring, and Coaching
• Amazing growth opportunities provide unlimited opportunities for Career Development
• Work at a fun, successful, growing 25+ year-old Company with a team-focused culture
• Work/Life Balance: Flexibility to succeed in a remote environment