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Role Description

Under the general supervision of the Processing Manager, the Loan Processor is tasked with completing one or more steps in the loan manufacturing process, which entails performing a variety of duties related to processing mortgage loan applications and mortgage loan documentation. Although individuals in this position generally will not interact directly with borrowers, they must view all internal and external interactions as an opportunity to provide a positive customer experience.

• Maintain knowledge of all current conventional, USDA, bond, jumbo, FHA, and VA processing procedures issued by the company, investors, and government agencies.
• Perform/order verifications of employment, tax transcripts, and other third-party verifications.
• Order credit related documents such as credit supplements.
• Obtain FHA/VA case numbers, CAIVRS, fraud reports, and other third-party items.
• Communicate effectively on both internal and external interactions.
• Organize documentation and perform required data entry to prepare applications for submission to underwriting.
• Obtain and review preliminary title commitments and/or escrow instructions and perform related data entry.
• Obtain and review hazard, flood, or other required insurances and perform related data entry.
• Ensure compliance with investor/legal guidelines and directives.
• Other duties as assigned.

Qualifications

• Processing experience preferred
• High school diploma or equivalent required
• Strong customer service skills required
• Experience using Encompass preferred
• Must possess strong mathematical and judgment skills
• Must be detail-oriented, organized, and able to meet deadlines
• Must comply with industry-related regulations, requirements, and state/federal laws
• Ability to work independently to meet production and quality goals
• Proficient with Microsoft Office suite

Work Environment

• Extensive telephone usage.
• Extensive oral and written communication required.
• Regular use of computer mouse requires repetitive hand and wrist motion.
• Essential functions must be performed during regularly scheduled business hours.

Equal Opportunity Employer

Prosperity Home Mortgage, LLC is an Equal Opportunity Employer and is committed to Diversity, Equity, and Inclusion in the workplace. We prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.