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Role Description

As a Forensic Analyst, you are responsible for managing and conducting investigations related to data collections, forensic data, file, email analysis and data recovery within a wide variety of dynamic environments. You will work with internal and external clients in a consulting and advisory capacity to establish their requirements for the collection, processing and reporting of data. Providing consultancy on data collection and investigations will be a key aspect of the role and as such you will carry out full forensic analysis from collection through to analysis and reporting using tools such as EnCase, FTK, XWays, Axiom, Cellebrite or NUIX. The role will also include providing technical advice to Sales and Business Development Staff. This will involve joint consultancy in the scoping phase of projects.

Remote, work from home opportunity, weekly travel to Dallas (candidates must be based around this area).

• Consult with key stakeholders to gather requirements, scope the project and provide consulting solutions for proper data collection, investigations and reporting.
• Work with the project team to determine and execute established computer forensic protocol, processes and chain of custody as required per investigation/engagement.
• Compose reports, affidavits, and depositions and participate in court testimony as needed.
• Conduct or assist with forensic acquisition and preservation of electronic data from a wide range of information technology environments and platforms including social media and mobile devices.
• Participate in on-site and remote imaging and data captures.
• Coordinate and track all electronic collection activities, maintain chain of custody and project lifecycle documentation to ensure computer forensic protocols are met.
• Provide full Computer Forensic analysis of data using established tools and techniques.
• Perform analytical analysis focused on datasets such as computer operating system logs, pen trap, hard drives, mobile phones, log-ins and activities connections.
• Use network theory and data mining concepts to reveal relationships, patterns trends and statistics, link analysis, time line analysis and data visualization techniques.
• Meet expected timelines for customer output and reports, based upon findings per customer objectives.
• Follow accepted forensic protocol to capture media images and conduct analysis needed to provide output and reports to meet customer objectives within the expected timelines.
• Provide effective professional communication with customers through all forms of communication including direct contact, voice, e-mail, fax, etc.
• Provide a high level of customer service and technical support as needed or required.
• Assist case managers with customer conference calls and questions, and help answer customer questions about reports and accessing output data that has been provided to them.
• Learn the proper methods and techniques used for conducting forensic investigations.
• Show the ability to learn and understand the advanced skills necessary to conduct larger scale computer forensic investigations.
• This role may require the individual to be part of an on-call program which may require 24/7 availability from time to time as needed.
• Long hours and shift work are a requirement to meet the deadlines of CF projects.
• Additional responsibilities may include documentation and training of learned knowledge to engineers and/or sales teams, or temporary departmental work as needed.

Qualifications

• Hands-on experience with laptops, desktops, etc.
• Understanding of Network Architectures.
• KLDiscovery Ontrack proprietary Data Recovery Tool knowledge and/or experience (for new candidates, this knowledge and experience will be gained through training after hire).
• Good communication and organizational skills.
• Experience with analysis and reporting tools such as EnCase, FTK, XWays, Axiom, Cellebrite or NUIX.
• Extensive hands-on experience with laptops, desktops, etc.
• Hands-on experience with forensic investigations of systems.
• LAN support, troubleshooting, auditing, security risks.
• Administration of Windows based systems and networks.
• Administration of non-Windows based systems and networks (Linux/Netware).
• Experience with e-mail based systems.
• Civil or Criminal investigations background.
• Excellent communication and organizational skills.
• Good or excellent Report/Affidavit drafting skills.
• Some or substantial testifying experience.
• Occasional travel is required, up to 25%.

Benefits

• A friendly and welcoming team-oriented environment.
• Opportunities for career advancement and growth.
• Business casual dress.
• Medical/Dental/Vision benefits as well as company provided Life Insurance, Short Term and Long-Term Disability.
• Paid Time Off & 401k retirement savings plan with company match.

Company Description

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 40+ locations across 19 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.