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Role Description

The Director of Quality Assurance, AEMEA is responsible for overseeing the quality of Kao Group products and services in the designated market and ensuring they meet customer expectations. The role involves:

• Continuously monitoring quality information from internal and external sources.
• Identifying deviations from established quality criteria.
• Requesting relevant departments to investigate root causes and implement corrective actions.
• Evaluating the severity of quality problems and convening appropriate meetings.
• Deciding on market actions to address issues.
• Conducting or coordinating internal and external audits to verify compliance with quality standards and regulatory requirements.
• Communicating with stakeholders to ensure consumer safety and maintain the company's reputation and stakeholder trust.
• Determining the need for product recalls and leading recall projects in the designated market.
• Serving as the Chief Quality Officer for the business region.
• Reporting to the Global Chief Quality Officer (G‑CQO) at HQ.

Qualifications

• Bachelor's degree in a related field such as chemistry or pharmacy; advanced degrees are preferred.
• Quality-related certifications such as ISO9001 Lead Auditor are highly desirable.
• Strong knowledge of quality management systems and regulatory requirements in the cosmetics or consumer goods sector (e.g., GMP, ISO standards, FDA regulations).
• Demonstrated leadership and communication skills to collaborate effectively with cross‑functional teams and senior management.
• Exceptional capabilities in quality risk management, including risk identification, assessment, and mitigation.
• Ability to provide constructive, and when necessary, critical feedback to stakeholders and functional teams.
• Proven track record of driving quality improvement initiatives and implementing best practices to achieve measurable quality outcomes.

Requirements

• Experience in beauty care or cosmetics.

Benefits

• Amazing benefits available on the first day of employment (healthcare, 401(k) plus company match, etc.).
• 41 total days off (vacation + holidays + sick).
• Competitive salary range of $160,000 - $200,000 plus bonus.

How we work

Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.

What we offer

A friendly and flexible work environment with great compensation packages, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.

Hiring Process

Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more

If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website ( https://www.kao.com/americas/en/ ).

Kao is an Equal Opportunity Employer, including disability/vets.