Alliance Auto Coordinator
Location
United States
Posted
2 days ago
Salary
Not specified
Job Description
Role Description
Safely dispatch domestic/international auto orders from state to state.
- 25%: Enters orders into the custom Sirva software system database for domestic/international autos.
- Updates orders when necessary, including date changes and service changes.
- Dispatches domestic/international auto orders; enters revenue and payable upon delivery.
- Ensure explanatory notes are entered into the system to let other Sirva/Alliance staff members know the exact status of orders.
- 35%: Communicates with high level executive corporate transferees (carriers and booking agents) to confirm orders and set clear expectations for service dates and service items.
- Gathers street and email addresses, phone numbers and any other pertinent information and updates systems accordingly.
- Routes confirmed orders to the Dispatch Department (scheduler, carriers and booking agents).
- Clarifies any pertinent information to ensure a successful dispatch.
- 30%: Respond promptly and accurately to a variety of inquiries via phone, email and messages.
- These inquiries could come from Movers/Corporate Customers/Transferees/Carriers/Drivers/or Sirva-Alliance Associates.
- 10%: Performs all other duties as assigned by management or needed to support business operations.
Qualifications
- High school degree or equivalent.
- At least two years of advanced education in a business field.
- Associates degree or business diploma required (or equivalent experience).
- A minimum of two (2) years in a fast-paced environment.
- Moving/relocation company experience would be helpful.
- Ability to work as part of a team.
- Ability to work flexible hours and weekends.
- Excellent communication skills: ability to manage stressful situations and maintain a pleasant demeanor.
- Problem solving ability with attention to detail.
- Proficient PC skills and ability to learn new software.
- Fluent in Outlook, Word and Excel with strong data entry skills.
- Ability to prioritize workload.
Requirements
- Position Title: Alliance Auto Coordinator.
- Salary Range: $30,700-$42,000.
Benefits
- Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more.
- Benefits are based on employment status and may not be available for temporary or part-time employees.
Job Requirements
- High school degree or equivalent.
- At least two years of advanced education in a business field.
- Associates degree or business diploma required (or equivalent experience).
- A minimum of two (2) years in a fast-paced environment.
- Moving/relocation company experience would be helpful.
- Ability to work as part of a team.
- Ability to work flexible hours and weekends.
- Excellent communication skills: ability to manage stressful situations and maintain a pleasant demeanor.
- Problem solving ability with attention to detail.
- Proficient PC skills and ability to learn new software.
- Fluent in Outlook, Word and Excel with strong data entry skills.
- Ability to prioritize workload.
- Position Title: Alliance Auto Coordinator.
- Salary Range: $30,700-$42,000.
Benefits
- Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more.
- Benefits are based on employment status and may not be available for temporary or part-time employees.
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