• Lead structured onboarding engagements for new clients, ensuring a seamless transition from sales handoff to active platform adoption. • Deliver foundational platform training that builds core competency across SPINS datasets, tools, and methodologies. • Execute standardized onboarding playbooks developed by Data Enablement Managers, ensuring consistency and scalability. • Identify early knowledge gaps and proactively guide clients toward skill development and confidence in platform usage. • Monitor onboarding milestones and adoption indicators, escalating risks or opportunities to Data Enablement Managers as needed. • Reinforce best practices and usage standards during the first 30–90 days of the client lifecycle. • Deliver virtual training sessions across CPG, consumer, and eCommerce data solutions, ensuring clients understand data sources, methodologies, and applications. • Support use-case–driven training programs aligned to defined client objectives and maturity levels. • Translate complex datasets into practical, actionable insights tailored to developing users. • Manage daily client engagement activities within the Customer Success platform (e.g., Planhat, Gainsight, or ChurnZero), ensuring accurate documentation and follow-up.