• Work with the customer Account Executive, Sales Specialist, and Solution Architect to identify challenges and blockers to adoption of OpenShift or OpenStack as an infrastructure platform, as well as consumption within new and existing customer accounts. • Interface with regional sales engineering for account planning and GTM as needed • Plan, design and execute tailored solutions which will effectively address the above, leveraging additional support and resources from Red Hat as required • Identify and partner with customer champions, acting as an advocate within both their line-of-business and application development teams, as well as within Red Hat • Work closely with the product team, providing feedback on both the services and underlying platforms they are running on • Assist leadership with evolving our Go-To-Market strategy for OpenShift on bare metal adoption, including OpenShift Virtualization and OpenStack • Facilitate pre and post-sales activities including technical deep dives, proofs of concept, “bake-offs,” internal “DevOpsDays” events, virtualization roadshows, application portfolio reviews, etc. • Execute community outreach and customer advocacy activities