• Partner with business owners, end users, and technical teams to understand how they work today and what they need tomorrow. • Gather, document, and refine business and technical requirements for government supply chain software solutions. • Turn ideas and requirements into clear user stories, workflows, and acceptance criteria. • Analyze current processes, identify gaps or bottlenecks, and recommend practical improvements or automation. • Work closely with developers, testers, and product owners throughout the Agile lifecycle (backlog, sprints, demos, UAT). • Help create and maintain easy-to-follow documentation, diagrams, and user guides.