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Role Description

The Business Insurance (BI) Analytics Manager will support the National BI Analytics Leader in the execution of MMA’s analytics strategy to impact organizational efforts on increased client retention and growth. The BI Analytics Manager will be responsible for a small team of analysts and provide expert data analysis in supporting specific business goals and displays findings in simple, meaningful, and actionable formats consistent with the MMA brand. They will be involved in providing analytics advisory services to MMA’s colleagues and clients, the research of data and methods, and the development of new digital technologies. They will implement corresponding processes and deliverables and take responsibility and ownership for the accurate and timely production of reports and delivery.

Analytics

• Identifies trends in claims data through various analytical tools that can be improved through safety, claims management, risk transfer, or other risk management techniques.
• Supports and strengthens negotiations with insurance underwriters.
• Provides collateral support for clients.
• Quantifies future loss expectations leveraging actuarial methodologies and statistical modeling.
• Advises clients on insurance program options to select the optimal fit for their company based on benchmarking and loss modeling.
• Enables clients to adequately and accurately budget for loss sensitive program adjustments.
• Accompanies Producers, Account Executives and other team members as required to client meetings and presentations to explain analytical tools and results.
• Supports research and development of new tools and deliverables as directed.
• Partners with National Business Insurance teams on group initiatives.
• Displays measurable results that we have created for clients.

Execution of Client Service

• Works with Producer and/or Account Executives, service teams, and other internal departments to plan, execute, and track customized service strategy for each client, designed to create measurable value and efficiencies in their businesses.
• Addresses all RFPs, develops client presentations and formal proposals for related accounts in collaboration with account teams and risk practice colleagues.
• Takes an enterprise-wide approach to client service by collaborating with other service teams to create a cohesive client service experience.
• Manages time effectively to prioritize workload, client service requests, and service parameters on business processes.

Thought Leadership

• Operates as a technical expert in Analytics across the firm, providing analytical resources to account team staff and clients.
• Collaborates with other regional analytics resources on best practices.
• Assists in educational initiatives for account team staff to continue their development and keep current on analytical capabilities available.
• Mentors and trains junior analytics colleagues.

Qualifications

• BS/BA in insurance & risk management, actuarial science, business administration, accounting, finance, economics, mathematics, statistics.
• 10+ years of property & casualty insurance analytics experience.
• General understanding of Property, Casualty, Cyber and Directors & Officers insurance risk transfer structures/deals.
• Experience in interpreting actuarial methods and statistical modeling.
• Proficiency in Microsoft Office Products, including Excel and PowerPoint.
• Strong interpersonal and effective communication skills.

Requirements

• Property & Casualty underwriting experience with a focus on analytics (preferred).
• Property & Casualty Actuarial experience (preferred).
• Property & Casualty brokerage experience (preferred).

Benefits

• Generous time off, including personal and volunteering.
• Tuition reimbursement and professional development opportunities.
• Remote Work.
• Charitable contribution match programs.
• Stock purchase opportunities.