ABOUT 4MATIV TECHNOLOGIES, INC.

4MATIV Technologies manages multi-modal mobility for school systems nationwide with technology to expand options and enhance service. We envision a future where all children have access to the learning opportunities that maximize their potential, and we are reimagining transportation to accelerate student outcomes. 

We partner with schools to improve service, safety, and holistic sustainability, ensuring all students have access to the right ride. Currently, we manage transportation for over 50 school districts across cities including Houston, Indianapolis, Minneapolis-St. Paul, and Phoenix, simplifying operations and expanding services for families. Every school day, 4MATIV manages outsourced vendors and operates a contact center supporting more than 22,000 student trips across over 1,000 routes for schools across the country.

Our team is committed to:

• Working shoulder-to-shoulder with our clients as a mission-aligned and trusted partner
• Building user-centered products to create lasting impact for districts and students
• Valuing diversity of perspectives and experiences
• Care for every detail and outcome
• Highest standards of service and safety
• Constant learning and improvement

POSITION OVERVIEW

The Routing Coordinator is responsible for the day-to-day execution of routing tasks, ensuring that routes are accurately created, adjusted, and maintained to support efficient transportation operations. This position plays a critical hands-on role in implementing routing strategies and requires strong attention to detail, technical proficiency, and the ability to coordinate effectively across teams.

The ideal candidate is highly organized, process-driven, analytical, and proactive, with a drive for creative optimization, the ability to troubleshoot routing issues, and support internal teams with timely routing solutions.

LOCATION

• Remote

RESPONSIBILITIES

Route Execution & Maintenance

• Create, modify, and maintain routes in routing software, ensuring accuracy and compliance with school policies and transportation guidelines.
• Implement routing updates and change requests based on operational needs.
• Ensure all route assignments are properly documented and communicated to relevant stakeholders.

Data Management & Accuracy

• Identify and resolve data quality issues related to student assignments, stop locations, and transportation parameters.
• Maintain an organized system of routing records for tracking historical changes and audit purposes.

Collaboration & Operational Support

• Work closely with customers to support the optimization and strategic planning of transportation routes.
• Coordinate with Account Managers to execute routing changes aligned with partner school needs.
• Provide real-time routing support to resolve operational issues affecting service efficiency.

Compliance & Reporting

• Ensure routes comply with school district policies, transportation regulations, and service-level agreements.
• Track and report on routing changes, efficiencies, and issues to support continuous improvement.
• Monitor routing KPIs, flagging inefficiencies and escalating issues when needed.