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Role Description

This is a remote position and requires an active P&C license.

The Personal Lines Sales Producer is a key member of the HUB Sales team and is responsible for driving and closing sales opportunities with customers. This individual will be managing a large amount of accounts and responsible for handling our warm, vetted leads through inbound calls.

We will also provide virtual training and licensing so that you can obtain your Property and Casualty license!

We are the perfect fit if you…

• Are driven by competition.
• Enjoy participating in competitive Sales incentive contests held throughout the year.
• Are seeking an opportunity with unlimited potential earnings.
• Want to work for the #1 Personal Lines Broker in the US.
• Are seeking a progressive work environment at a rapidly growing organization.
• Leverage your internal resources to assist your customers.
• Have a desire to help others protect their future.
• Have an entrepreneurial spirit and are challenged by the opportunity to grow the business.
• Are focused on learning and development to enhance your industry knowledge and expertise.
• Are well organized and maintain a well-established follow-up process.
• Have great verbal and written communication.
• Are a self-starter willing to invest time and energy to learn the technical aspects of our business.
• Believe in integrity and building success by developing relationships with others.

Responsibilities

• Handle lead volume primarily through inbound calls (no cold calling).
• Follow communication scripts, prompts, call flows when handling different topics.
• Meet Quality Assurance Requirements and other key performance metrics.
• Identify customer's need and clarify information for Call Center Agents.
• Seize the opportunity to transfer calls immediately or schedule appointments, where applicable.
• Build sustainable relationships by interacting in a professional and caring manner.
• Keep records of all conversations in our call center database in a comprehensive manner.
• Meet personal, team and site call transfer targets.

Qualifications

• High school graduate or equivalent (some college a plus).
• 1+ year experience in sales or customer service.
• Embrace the latest technologies available.
• Excellent customer service and communication skills.
• Proficient in computer skills and basic software packages.
• Intermediate to expert computer acumen.
• Acts decisively and demonstrates good judgment.
• Strong oral and written communication skills.
• Strong attention to detail with excellent time management and decision-making skills.

Requirements

• Required Experience: 1-2 years of relevant experience.
• Required Travel: Negligible.
• Required Education: High school or equivalent.

Benefits

• Expected pay: $23.08 per hour.
• Performance-based, uncapped commission structure and bonus incentives.
• Comprehensive benefit packages including health, dental, vision, life, and disability insurance.
• FSA, HSA, and 401(k) accounts.
• Paid-time-off benefits.