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Role Description

As an AV Project Manager, you will be the Subject Matter Expert (SME) for audiovisual (AV) and unified communication (UC) systems, overseeing the end-to-end lifecycle of AV deployments. You’ll lead cross-functional collaboration, manage budgets and timelines, and ensure seamless delivery of world-class conferencing experiences. Your ability to communicate effectively, manage technical complexities, and drive project success will be key.

Key Responsibilities

• Conduct site-level AV audits to assess current state and project readiness.
• Serve as SME for AV systems and their integration with Cisco and Microsoft collaboration platforms.
• Plan, implement, and manage global conference room deployments in alignment with BTS budgets.
• Track project milestones, dependencies, and deliverables using Microsoft Office Suite and other tools.
• Provide monthly spend reports and maintain financial oversight of project budgets.
• Align project goals with organizational strategies and broader IT initiatives.
• Manage operational and administrative support for the global AV estate.
• Lead deployments of complex spaces, including large divisible rooms.
• Evaluate and recommend new technologies for collaboration and conferencing.
• Conduct risk assessments and proactively manage mitigation strategies.
• Ensure timely delivery of projects within scope and budget.
• Liaise with architects, vendors, and internal stakeholders to uphold design and execution standards.
• Partner with IT and support teams to improve conferencing experiences and resolve issues.
• Communicate project status, risks, and training opportunities to key stakeholders.
• Adjust scope, timelines, and resources as needed to ensure project success.
• Build and maintain strong cross-functional relationships to support long-term collaboration.

Qualifications

• Expertise in Cisco Control Hub, Cisco Call Manager, Microsoft Teams Admin, and ServiceNow.
• Strong troubleshooting and diagnostics skills for AV/UC systems.
• Demonstrated experience with MS Teams and Cisco interoperability.
• Proven project leadership and organizational abilities.
• Excellent communication, negotiation, and stakeholder management skills.
• High level of reliability, accountability, and teamwork.
• Ability to translate technical requirements into practical solutions.
• Sound decision-making and analytical capabilities.
• Experience driving results through collaboration, oversight, and performance tracking.

Pay Range

$100,000 — $120,000 USD