FML Leave Manager

ManagerManagerFull TimeRemoteTeam 5,001-10,000Since 1860H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

5 days ago

Salary

$21 / hour

High School1 yr expEnglish

Job Description

• Proactively managing Leave of Absence programs and individual FML cases • Interact and consult with key partners including Clients, Claimants, Nurse and Disability Case Managers, Risk Management • Administer claims within a variety of group sizes • Ensure all regulations and guidelines continue to be met through the duration of the claim • Utilize problem solving, analytical, written, and verbal communication skills to deliver timely and appropriate leaves management decisions • Maintain case oversight and acts as the critical communication link for all parties in FMLA client absence programs • Ensure legal compliance and provide timely notifications • Review documentation for approvals and denials • Manage intermittent occurrences in accordance with approved certifications

Job Requirements

  • Minimum of 1+ years' experience working with group disability or absence management
  • Knowledgeable of governing regulations and medical terminology
  • Previous case management, customer service or call center experience desired
  • Bi-Lingual a plus
  • Ability to clearly communicate claim decisions and contract language verbally and in written correspondence
  • FMLA and Group Disability claim experience or group benefit product knowledge strongly preferred
  • Regulatory and Compliance experience a plus
  • Understanding of medical terminology and medical conditions helpful
  • Strong interpersonal and PC skills (e.g., Microsoft Word & Excel)

Benefits

  • 3% annual bonus target
  • Opportunities for skill-building
  • Leadership development
  • Philanthropic opportunities
  • Flexible work arrangements

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