ServiceNow Portal Developer

Application Deadline: 6 April 2026

Department: ServiceNow

Employment Type: Full Time

Location: Remote

Reporting To: Smit Patel

Compensation: $95,000 - $125,000 / year

Description

Key Responsibilities

• Develop responsive, accessible, and modern user interfaces in the ServiceNow Service Portal using HTML5, CSS3, JavaScript, AngularJS, and Bootstrap. 
• Customize and enhance existing Service Portals, widgets, and workspace components to improve performance and usability. 
• Translate user stories, wireframes, and design mockups into functional, reusable components within ServiceNow. 
• Work closely with senior developers, architects, and project managers to estimate, implement, test, and deploy requested features. 
• Support the configuration of ServiceNow applications, including Service Catalog, Knowledge Management, and custom portal widgets. 
• Participate in code reviews, peer programming sessions, and knowledgesharing workshops to continuously learn and improve practices. 
• Write and maintain technical documentation for all new and modified functionality. 
• Troubleshoot and resolve issues quickly, providing excellent communication with internal and client stakeholders. 
• Collaborate within Agile teams to plan and deliver highquality sprint outcomes.

Skills, Knowledge and Expertise

• Bachelor’s degree in Information Technology, Computer Science, or a related discipline, or equivalent experience. 
• 2–4 years of experience designing and developing ServiceNow Service Portals using HTML, CSS, AngularJS, and Bootstrap. 
• Experience customizing and extending ServiceNow applications and modules (e.g., ITSM, HRSD, CSM, or SPM). 
• Working knowledge of JavaScript and familiarity with UI design best practices for scalability and performance. 
• Strong understanding of ServiceNow platform architecture, client/serverside scripting, and data models. 
• Experience working with REST and SOAP APIs for integrating external data sources when building portal widgets. 
• Ability to clearly communicate technical information to both technical and nontechnical audiences. 
• ServiceNow Certified System Administrator (CSA) and ServiceNow Portal Fundamentals certification preferred, or the ability to obtain within six months of hire. 
• US Citizen with the ability to attain a public trust clearance.

• Handson experience with additional ServiceNow UI frameworks such as UI Builder, UI Macros, and UI Pages. 
• Familiarity with Agile development methodologies, sprint planning, and version control tools (e.g., Git, Azure DevOps, or ServiceNow Source Control). 
• Demonstrated ability to manage multiple tasks in a dynamic environment and deliver on schedule. 
• Strong problemsolving, analytical, and time management skills. 
• Experience across the Software Development Life Cycle, from requirements definition through testing and deployment. 
• Experience supporting clients in the U.S. Federal Government or similar regulated industries. 
• Ability to work efficiently in hybrid and remote team environments.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability and Life Insurance
• Parental Leave
• 401K
• Paid Time Off