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Role Description

The Sr. Systems Analyst will build, enhance, and maintain mission‑critical applications that support key business processes. Working with minimal supervision, this role partners with technical and business teams to translate high‑level requirements into clear solutions, estimate development efforts, and troubleshoot functional and technical issues. You’ll collaborate with subject matter experts, developers, QA, and vendors to ensure high‑quality, timely delivery.

What you will do

• Translate user requirements into technical specifications and collaborate with development teams on use cases, flowcharts, and technical designs.
• Participate in large system implementations and accurately estimate and deliver assigned tasks.
• Analyze and streamline business processes using appropriate tools and methodologies.
• Support developers and testers by clarifying requirements throughout the development lifecycle.
• Provide procedural and technical guidance to ensure alignment with technical specifications.
• Troubleshoot and resolve complex system issues.
• Apply systems analysis and design tools and methodologies across multiple platforms.
• Mentor associates and contribute to developing and promoting best practices within the Systems Analyst community.

Qualifications

• You have a high school diploma (required) and a bachelor’s degree (or equivalent experience).
• Bring 5–8 years of cumulative, relevant experience in systems analysis or related technical fields.
• Demonstrate strong analytical, technical, and problem‑solving skills, applying best practices to improve products and services.
• Possess solid professional expertise with the ability to navigate internal and external business issues.
• Serve as a resource for other team members, providing consultative guidance within your functional area and potentially taking on mentoring responsibilities.
• Work effectively with business and technical subject matter experts, developers, systems analysts, QA analysts, and third‑party vendors to ensure deliverables are met.
• Communicate clearly and consistently with stakeholders, including various levels of IT management.

Benefits

• Flexible full-time or hybrid telecommuting arrangements.
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%.
• Paid time away including vacation and sick time, flex days and ten paid holidays.
• Give back to your community and double your impact through our company matching.

Company Description

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.