Globe Life AIL

Globe Life: American Income Division (AIL) has proudly served working families since 1951. As part of Globe Life Inc. (NYSE: GL), a Fortune 500 company, we provide supplemental benefits to unions, credit unions, and associations across North America. AIL holds an A (Excellent) rating from A.M. Best for financial strength. Forbes Top 25 Happiest Companies to Work For Fortune 500 parent company, Globe Life A+ BBB Rating & trusted reputation since 1951

Customer Service Specialist

Customer SupportCustomer SupportFull TimeRemote

Location

United States

Posted

6 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Customer Service & Benefits Specialist – Remote / Work From Home

  • Provide outstanding customer service via phone, video, and email
  • Assist clients with benefits enrollment and account questions
  • Handle confidential information with professionalism
  • Resolve client issues and follow up promptly
  • Maintain accurate records and documentation

Qualifications

  • Excellent communication & listening skills
  • Self-motivated, adaptable, and reliable
  • Positive attitude and willingness to learn
  • Comfortable working in a remote environment

Requirements

  • Weekly pay + performance bonuses
  • Flexible schedule – work from home
  • Full training provided, no experience required
  • Career advancement opportunities
  • Team trips, contests, and events
  • Supportive and positive work environment

Benefits

  • Average first-year earnings: $62k–$80k
  • Annual earning potential grows by ~$25k per year
  • Merit-based promotions – leadership opportunities available

Job Requirements

  • Excellent communication & listening skills
  • Self-motivated, adaptable, and reliable
  • Positive attitude and willingness to learn
  • Comfortable working in a remote environment
  • Weekly pay + performance bonuses
  • Flexible schedule – work from home
  • Full training provided, no experience required
  • Career advancement opportunities
  • Team trips, contests, and events
  • Supportive and positive work environment

Benefits

  • Average first-year earnings: $62k–$80k
  • Annual earning potential grows by ~$25k per year
  • Merit-based promotions – leadership opportunities available

Related Job Pages

More Customer Support Jobs

Full TimeRemoteTeam 501-1,000

The representative will deliver first-class customer service by handling all tasks necessary to maintain patient satisfaction and ensure accurate, timely shipping of reorders. This includes obtaining and processing authorizations, resolving patient issues, and providing cross-functional support for documentation and billing.

United States

Customer Service Specialist - MS

XACT

Contact Center Solutions

Customer Support6 days ago
Full TimeRemoteTeam 201-500H1B No Sponsor

The specialist will serve as a trusted resource for customers via phone, email, and live chat, assisting with product selection, order questions, and resolving issues to ensure a smooth process. They must use active listening to understand needs, recommend solutions, and maintain accurate records of customer interactions while meeting performance metrics.

Customer ServiceCRMGoogle WorkspaceActive ListeningMultitaskingProblem SolvingTypingWindows 11Remote Desktop Connection
United States
Full TimeRemoteTeam 11-50

The representative will engage with pre-qualified clients to build rapport, discover their financial goals, and present customized plans for Life Insurance, IUL, and Annuities. Duties also include guiding clients through the entire process and managing interactions using the CRM system.

United States
Full TimeRemoteTeam 11-50

The representative will act as an expert advisor, engaging with pre-qualified clients to foster trust, uncover financial goals, and present customized plans for Life Insurance, IUL, and Annuities. Duties also include guiding clients through the entire process and managing interactions using the CRM system.

United States