Amplify

A pioneer in K–12 education, Amplify partners with educators to make learning rigorous and riveting for every student.

Technical Writer

Technical WriterTechnical WriterFull TimeRemoteTeam 1,001-5,000Since 2000H1B SponsorCompany SiteLinkedIn

Location

New York

Posted

48 days ago

Salary

$58K - $63K / year

Bachelor Degree2 yrs expExperience acceptedEnglishCloudWord Press

Job Description

• Learn how Amplify’s suite of educational products function to provide educators with tools for rostering, curriculum, assessment, and reporting • Use content development programs (e.g., Salesforce Knowledge, Google Docs, Adobe Creative Cloud) to create materials that teach educators how to use our software • Format and edit documents to promote clarity, accuracy, and Amplify style; manage document lifecycles efficiently and accurately, maintaining multiple versions as necessary • Create, edit, and manage graphics/screen shots (including alt text) for help materials • Tailor content for specific audiences with differing levels of technical sophistication, including teachers, systems administrators, and students • Work with source control systems, developers, and Quality Assurance (QA) to ensure proper integration • Meet regularly with Amplify stakeholders to discuss project workflows, ensure correct grammar in designs and specifications, and promote consistency through product communications

Job Requirements

  • Bachelor’s degree with a concentration in English, Journalism, or Communications
  • 2+ years developing end-user documentation in a professional setting OR commensurate classroom/Ed Tech experience with proven writing skills (candidates are expected to provide writing samples)
  • 2+ years of experience with content management systems such as Salesforce Knowledge, Intercom, or Wordpress
  • 1+ years of experience with Adobe Creative Cloud (InDesign, Acrobat, Photoshop)
  • 1+ years of experience with productivity tools such as Slack, the G Suite, Figma, Notion, git/GitHub and Jira
  • Proficiency on Mac OS or Windows computers/laptops and iPad OS or Chrome devices
  • Ability to travel 5-10% of the time

Benefits

  • competitive health insurance and mental health options
  • 401(k) plan
  • paid time off
  • parental leave
  • access to best-in-class development programs

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