The Office of Civil Legal Aid (OCLA) is an independent judicial branch state agency, created with the understanding that the provision of legal aid services to indigent persons is an important component of the state’s responsibility to provide for the proper and effective administration of justice. The mission of the Office of Civil Legal Aid is to secure, invest and oversee the use of public funding for civil legal aid to low-income people in Washington State and to ensure accountability for public funds dedicated to the purpose. Since 2005, OCLA has administered and overseen general civil legal aid in Washington. The agency supports numerous other programs including legal aid to victims of crime and domestic violence, children in foster care, kinship caregivers, indigent tenants facing eviction, and individuals reentering society following completion of their terms of incarceration.
IT Support Technician 1 | Enterprise Server Support Intern
Location
United States
Posted
1 day ago
Salary
Not specified
Job Description
Role Description
WSDOT is currently seeking a detail-oriented IT technician to support the development and maintenance of a centralized knowledge base that standardizes technical records, documentation, and operational procedures across the organization. In this role, you will also support asset stewardship efforts by identifying, inventorying, and processing surplus IT equipment in accordance with established procedures.
- Assist in the standardization of technical records and operational, audit and research data repositories.
- Assist with efforts to consolidate disparate file systems to ensure information accessibility and integrity.
- Assist in development of uniform standards and templates for technical records and Standard Operating Procedures (SOPs).
- Participate in and observe comprehensive audits of current data storage systems to identify inefficiencies.
- Work under direct supervision to analyze and consolidate fragmented file systems.
- Assist in efforts to collaborate with department stakeholders to document existing workflows.
- Assist in selection efforts for agency backup solution.
- Assist with completion of necessary documentation for all accountable equipment identified for surplus.
Qualifications
- Learning Mindset: Meets the education eligibility requirements for student employment as outlined in RCW 43.06.420 and currently enrolled in an accredited educational institution for an undergraduate IT-related academic degree program.
- Windows Operating Systems: Working knowledge of installation, configuration, and basic troubleshooting.
- Azure: Working knowledge of cloud-based services, administration, and management tools.
- Data Center Operations: Foundational understanding of data center environments, procedures, and best practices.
- Server and Storage Hardware: Foundational knowledge of server and storage components, functionality, and maintenance.
- Documentation Skills: Exceptional ability to create clear, organized, and accurate technical records and operational procedures.
- Communication Skills: Exceptional verbal and written communication skills, with ability to convey technical information to diverse audiences.
- Growth Mindset: Actively demonstrates a commitment to learning and growth.
- Service-Oriented: Takes action to meet the needs of others.
Requirements
- Data Center Operations: Working knowledge of data center practices, monitoring, and operations (preferred).
- Server and Storage Hardware: Working knowledge of installation, configuration, and maintenance (preferred).
- Internet Information Services (IIS): Foundational knowledge of web server configuration and management (preferred).
- Web Application Development and Deployment: Foundational understanding of processes and lifecycle management (preferred).
- ASPx / C# Programming: Foundational knowledge of programming concepts and basic application development (preferred).
Benefits
- Work-Life Balance: Flexible schedule options, including telework for eligible positions.
- Paid Leave: Up to 25 paid vacation days per year, in addition to 12 paid holidays.
- Tuition Assistance: Options for education expenses, including tuition reimbursement programs.
- Plan For Your Future: Comprehensive benefits package including healthcare options and state retirement programs.
Job Requirements
- Learning Mindset: Meets the education eligibility requirements for student employment as outlined in RCW 43.06.420 and currently enrolled in an accredited educational institution for an undergraduate IT-related academic degree program.
- Windows Operating Systems: Working knowledge of installation, configuration, and basic troubleshooting.
- Azure: Working knowledge of cloud-based services, administration, and management tools.
- Data Center Operations: Foundational understanding of data center environments, procedures, and best practices.
- Server and Storage Hardware: Foundational knowledge of server and storage components, functionality, and maintenance.
- Documentation Skills: Exceptional ability to create clear, organized, and accurate technical records and operational procedures.
- Communication Skills: Exceptional verbal and written communication skills, with ability to convey technical information to diverse audiences.
- Growth Mindset: Actively demonstrates a commitment to learning and growth.
- Service-Oriented: Takes action to meet the needs of others.
- Data Center Operations: Working knowledge of data center practices, monitoring, and operations (preferred).
- Server and Storage Hardware: Working knowledge of installation, configuration, and maintenance (preferred).
- Internet Information Services (IIS): Foundational knowledge of web server configuration and management (preferred).
- Web Application Development and Deployment: Foundational understanding of processes and lifecycle management (preferred).
- ASPx / C# Programming: Foundational knowledge of programming concepts and basic application development (preferred).
Benefits
- Work-Life Balance: Flexible schedule options, including telework for eligible positions.
- Paid Leave: Up to 25 paid vacation days per year, in addition to 12 paid holidays.
- Tuition Assistance: Options for education expenses, including tuition reimbursement programs.
- Plan For Your Future: Comprehensive benefits package including healthcare options and state retirement programs.
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