Build the future of communications.
Principal Presales Engineer, Product Specialist
Location
California + 4 moreAll locations: California, New Jersey, New York, Pennsylvania, Washington
Posted
5 days ago
Salary
$138.9K - $192.9K / year
Job Description
Job Requirements
- 5+ years of progressive presales or solution architecture experience
- 2+ years of demonstrated expertise in CPaaS, Voice, and/or Contact Center solutions
- Proficiency in designing across multiple channels including Voice, SMS, Chat, and AI-driven routing/IVR
- Demonstrated ability to move beyond slides into technical validation, including the ability to build prototypes or Proof of Concepts (PoCs)
- Strong understanding of technical requirements for ISV and HighTech sectors, such as multi-tenancy, platform-level scaling, and AI latency
- Excellent verbal and written skills, with the ability to translate "code-level" complexity into compelling value-based stories for stakeholders.
Benefits
- health care insurance
- 401(k) retirement account
- paid sick time
- paid personal time off
- paid parental leave
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