• An Accounts Receivable Specialist is responsible for verifying and posting routine and complex payments received from customers in an accurate and timely manner. • Ensures that payments received from customers are applied accurately and in a timely manner to accounts, based on SLOs. • Processes and records all payment types, including ACH, wires, and lockbox activity. • Reconcile payment discrepancies by working closely with Collections, Customer Service, and other internal stakeholders to ensure that issues with customer postings or misapplied payments are resolved in a timely manner with no customer disruption. • Responsible for processing adjustments, write-offs, and refunds. • Performs research on various accounting processes, including reconciling discrepancies in bank accounts against system data. • Supports the Team Leader with creating, maintaining, and executing processes and procedures that incorporate controls to mitigate financial risk while emphasizing efficiency, timeliness, and accuracy of transactions. • Periodic training of other AR Specialists on individual processes relative to their platform/duties.