Lattice

Lattice is a people success platform that empowers leaders to build engaged, high-performing teams & winning cultures.

Staff Software Engineer, AI

Full-stack EngineerSoftware EngineerFull TimeRemoteTeam 501-1,000Since 2015H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

3 days ago

Salary

$187.5K - $199.5K / year

Bachelor Degree8 yrs expEnglishAWSCloudPythonType Script

Job Description

• Architect and scale the infrastructure that powers AI quality, reliability, and reuse across Lattice. • Design and scale an end-to-end AI evaluation framework spanning offline evals, production tracing, and human feedback loops. • Define meaningful performance metrics (task completion, hallucination, response quality, engagement, business impact) and build the datasets and automated scoring systems that prevent regressions. • Identify and quantify the drivers of agent quality improvement and set methodological standards for evaluation across the organization. • Architect reusable agent infrastructure (multi-turn workflows, LLM DAGs, recommendation systems, standardized topologies) using LangGraph or comparable frameworks. • Build and scale RAG pipelines, vector retrieval systems, and production-grade AI infrastructure with strong reliability, observability, and performance. • Make principled build-vs-buy decisions across LLM providers, agent frameworks, and evaluation tooling, balancing capability, cost, latency, and risk. • Engineer AI systems as reusable internal platforms that multiply product engineering velocity at Lattice. • Own projects end-to-end: scope, design, execution, and delivery. • Set technical direction for agent quality and evaluation strategy across Lattice engineering teams. • Lead rigorous discussions on AI system design and evaluation methodology. • Raise the AI engineering bar through mentorship, code review, and clear technical communication across engineering and leadership.

Job Requirements

  • 8+ years of professional experience writing and maintaining production-level code, with 5+ years in designing, delivering, and operating AI/ML systems in production.
  • Deep production experience with LLM systems (prompting, RAG, agent orchestration, evaluation frameworks, fine-tuning).
  • Experience building and operating agentic systems (multi-step workflows, multi-agent topologies) and managing their failure modes.
  • Strong command of AI evaluation methodology and statistical experimentation.
  • Strong system design judgment across scalability, latency, accuracy, reliability, and cost.
  • Production-grade Python (clean, maintainable, testable systems).
  • Experience with LangGraph (or comparable agent orchestration frameworks) and LLM observability/evaluation tooling (e.g., LangSmith).
  • Vector databases and retrieval system design (Pinecone or similar).
  • Experience operating AI systems in AWS or comparable cloud environments, including CI/CD, monitoring, and deployment workflows.
  • Familiarity with TypeScript is a plus.
  • Actively engaged in AI research and industry trends.
  • Nice to Have
  • Experience with RLHF, LoRA, or other model adaptation techniques.
  • Background in traditional ML and judgment in selecting ML vs. LLM approaches.
  • Experience with MLOps tooling (MLflow, DataDog).
  • Published research, talks, or open-source contributions in AI/ML.
  • Experience in HR tech or other trust-sensitive domains.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life, AD&D, and Disability Insurance
  • Emergency Weather Support
  • Wellness Apps
  • Paid Parental Leave
  • Paid Time off inclusive of holidays and sick time
  • Commuter & Parking Accounts
  • Lunches in the Office
  • Internet and Phone Stipend
  • 401(k) retirement plan
  • Financial Planning
  • Learning & Development Budget

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