System Support Analyst
Location
Florida
Posted
4 days ago
Salary
Not specified
Job Description
Job Requirements
- Associate’s or Bachelor's degree in Information Technology or equivalent work experience
- 1-3 years of experience in an IT support or Help Desk role
- Experience supporting retail or distributed environments preferred
- Willingness to learn enterprise systems & applications
- Strong customer service and troubleshooting skills
- Basic experience with Microsoft 365 and Windows operating systems
- Familiarity with help desk ticketing systems and workflows
- Ability to follow documented procedures and escalation paths
- Strong attention to detail and documentation skills
- Ability to prioritize tasks in a fast-paced support environment
- Effective verbal and written communication skills
Benefits
- 401(K) participation
- merchandise discounts
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