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Role Description

This role is ideal for a proactive and detail-oriented HR professional who thrives in a fast-paced, mission-driven environment. As a People Operations Senior Generalist, you will deliver a seamless employee experience across the full HR lifecycle, from onboarding to offboarding, payroll administration, compliance, and benefits management. You will serve as a trusted resource for employees and managers, ensuring policies are applied consistently and processes run smoothly. The role balances hands-on operational execution with strategic problem-solving, supporting programs that enhance organizational culture and employee engagement. You will also partner cross-functionally to optimize People & Culture processes, support HR systems, and maintain accurate reporting. Operating in a remote, collaborative setting, you will have the opportunity to influence both the employee experience and organizational effectiveness.

• Administer payroll processing and audits, ensuring accuracy, multi-state compliance, and support for hourly employees.
• Facilitate onboarding and offboarding processes, including I-9 verification, training, exit interviews, and employee farewells.
• Manage the People & Culture inbox, triaging requests and ensuring timely responses.
• Administer employee benefits, 401(k), leave of absence programs, and workplace accommodations (ADA, medical, religious).
• Maintain HRIS systems, employee records, organizational charts, and change documentation.
• Track People & Culture expenses, manage budgets, and support policy education and enforcement.
• Coordinate employee training programs and support company-wide HR initiatives and team operations.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5–6 years of progressive HR or People Operations experience, including multi-state payroll administration.
• Strong knowledge of employment laws, wage and hour compliance, FLSA classification, and leave administration.
• Hands-on experience with HRIS systems and reporting.
• Ability to manage sensitive employee matters with discretion, professionalism, and empathy.
• Highly organized with the ability to prioritize multiple projects simultaneously.
• Excellent communication and relationship management skills, with a collaborative, team-first mindset.
• HR certification (SHRM-CP, PHR) and experience with PEO platforms (e.g., TriNet) are a plus.

Benefits

• Competitive salary range: $86,080 – $100,800 annually.
• Unlimited PTO and flexible working hours (with core hours 10am–4pm ET).
• Summer Fridays and 6-week paid sabbatical leave after 5 years.
• Annual bonus potential through company incentive programs.
• 401(k) plan with employer match.
• Medical coverage at 85%, dental/vision contributions, FSA, and dependent care FSA.
• Employer-paid life insurance, STD, LTD, and 16-week paid maternity/paternity leave.
• Home office, professional development, and personal stipend support.
• TSA Pre-check reimbursement and limited annual travel for team alignment.

Company Description