PVcase
Solar technology solutions that help you design, estimate and optimize commercial and utility scale solar assets.
Technical Support Engineer
Location
California + 8 moreAll locations: California, Colorado, Florida, New Jersey, New York, North Carolina, Massachusetts, Texas, Utah
Posted
42 days ago
Salary
$55K - $80K / year
Bachelor Degree2 yrs expEnglish
Job Description
• Assist customers in maximizing the benefits of PVcase software
• Educate customers and provide access to knowledge resources
• Guide users through troubleshooting projects via chat, email, and calls
• Onboard new users when necessary
• Leverage solar design and development expertise to identify discrepancies
• Contribute to the development of self-serve educational resources for users
Job Requirements
- Native or full business fluency in English
- Strong verbal and written communication skills
- Advanced knowledge of AutoCAD, solar design software and/or GIS development platforms
- 2+ years design experience in the Utility-scale solar sector preferred
- Strong multi-tasking, troubleshooting and problem-solving capabilities
- Up to 4 weeks of travel time per year
Benefits
- 401(K) plan with 100% match on first 4% of contributions
- Health, dental, and vision coverage
- Flexible vacation policy with a minimum of 3 weeks off
- Full training and onboarding program
- Flexible working hours
- Half-day Summer Fridays
- Unlimited remote work policy
- Internal transparency with company results and salary system
- Additional paid vacation days, including birthdays and volunteering
