• Confidently articulate the business and technical value of Neo4j to customers and prospects as a key technical advisor and advocate for our products and services • Actively drive and run the technology evaluation stage of the sales cycles. • Work across a number of opportunities in parallel and manage day-to-day activities such as opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing, and documentation of technical decision criteria. • Build and nurture rapport with customer stakeholders at all levels and be the trusted advisor to them to help them understand what they can achieve with Neo4j. • Establish, support and maintain positive, trusted relationships at all decision levels within assigned accounts. Support cadence touchpoints with clients as well as communications surrounding key project milestones, providing technical guidance based on the audience expectations (e.g. Advisory Sessions, QBR, Executive Briefing, or Escalation Management). • Serve as a solution advisor and champion for clients using Neo4j, from project onboarding, through production go-live, value realization and potentially expansion. • Track project status, metrics and progress toward key milestones, supporting proactive advisory and consultation to customers, as well as status reporting internal stakeholders. • Co-create reference and solution architectures with our customers, including integrating Neo4j with their existing architecture and applications within a public cloud (AWS, Azure, or GCP) or on-premise environment. • Stay current on latest Neo4j capabilities, including but not limited to usage and integration with third-party tools and services. • Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales. • Help drive demand through the participation in account-based marketing events as well as industry-known conferences and trade shows. • Lead by example and actively foster an environment of teamwork, transparency, creativity, and continuous improvement. • Travel as needed to assist in deal creation and closure, and provide support to your team as required.