• Provide day‑to‑day operational support for People systems, including troubleshooting data issues and supporting system workflows • Partner with the People Systems & Services team to support system configuration changes, enhancements, and integrations • Assist with testing, validation, and quality assurance for system updates and new functionality • Identify opportunities to improve system utilization, automation, and operational efficiency • Ensure accuracy, consistency, and completeness of employee data across People systems • Support audit readiness activities, including SOX, internal audits, and compliance reviews • Create, maintain, and update Standard Operating Procedures (SOPs) and process documentation • Partner with P&C stakeholders to streamline processes while maintaining compliance and data integrity • Own the execution of complex employee lifecycle transactions, including job changes, data corrections, and employment updates globally • Serve as a primary point of contact for employee and manager inquiries related to policies, benefits, compensation, systems access, and People processes