The Patient Access Supervisor organizes and coordinates the activities of assigned staff to ensure safe, effective, and appropriate work in a fiscally responsible manner, while assisting the Patient Access Manager with day-to-day operations. Essential functions include coordinating registration duties, monitoring productivity, assigning schedules, tracking upfront collections, and conducting staff training and coaching.

The Intake Specialist receives, interprets, and manages patient referrals aiming to convert them into actual admissions while actively working the pending list to enhance conversion rates. This role involves maintaining organized systems and processing referral information into company database software according to administrative policy.

The primary responsibility involves the accurate and timely processing of pre-certification requests for healthcare services authorization based on benefits and regulatory compliance. This includes documenting, processing, and routing requests to nurse reviewers while maintaining department standards for production and quality.

The role involves performing secretarial duties such as typing medical dictation, preparing spreadsheets and reports, filing, and transcribing various medical documents. This position also manages daily appointment schedules, maintains medical records, coordinates clerical functions, and assists administrative staff as needed.