• Analyzing business requirements, designing, and implementing Salesforce solutions • Leading Salesforce initiatives to drive business growth • Provide ongoing support to business stakeholders and end users on Salesforce functionality and best practices • Design and implement Salesforce solutions and functionalities • Elicit business requirements directly from stakeholders • Review, analyze and evaluate business systems, models, requirements, and needs • Identify opportunities for process improvement and optimization within Salesforce and related systems • Define requirements and convert them into workable user stories • Prepare key documentation such as user stories, business processes, process flow analysis • Participate in pre-project engagements with the Product Development Team, business stakeholders, and vendors • Lead Salesforce initiatives, including managing project timelines and resources • Effectively facilitate and manage business stakeholder-related meetings and workshops