• Work across SeatGeek, our clients, customers, and suppliers to ensure projects are scoped, planned, managed and delivered to the highest standards from handover through to project completion • Own the creation and maintenance of project plans, ensuring adhesion to the project management methodology and contracted terms of business, including ongoing maintenance of project documentation • Drive projects to meet specified business outcomes • Coordinate and manage implementation/technical tasks related to SaaS software implementations, technology transformation or business process optimization. For client scope this includes data conversions, installation, custom developments, customizations, training and system build, including 3rd party hardware and software ordering. Specifics on scope will vary based on the type of project being managed • Manage dependencies across projects and teams • Prepare and maintain Risk Registers and Issue Logs for evaluation and review during and at the completion of a project • Clarify, evaluate and advise on real and potential risk, drafting and implementing mitigation plans • Coordinate and chair internal and client meetings • Collate/create and distribute project status reporting • Influence a culture of collaboration and accountability through the successful management of project deliverables • Contribute to an ongoing review of internal working procedures to identify and implement improvements relating to project delivery, mainly stemming from project retrospectives • Manage internal change projects and ongoing business processes that require SeatGeek resources or third-party involvement