• Serve as a key point of contact for vendors, contractors, utility partners, and internal teams, building strong, trust-based relationships that support program participation and success. • Support onboarding, training, and ongoing engagement of vendors and contractors, ensuring understanding of program requirements, processes, tools, and incentives. • Advance projects through proactive communication, coordination, and follow-up, helping trade allies move from opportunity identification through project completion. • Conduct outreach and education efforts, including presentations, trainings, and events, to promote program offerings and increase participation. • Assist with the development and distribution of vendor-facing program communications and marketing materials, including program updates, emails, and educational resources. • Assist with application support, project tracking, documentation, and issue resolution to keep projects on schedule. • Monitor project and program activity, maintain project tracking and databases, and support reporting on participation, performance, and key milestones. • Collaborate cross-functionally with program management, engineering, outreach, and data teams to support program goals and continuous improvement. • Adapt to changing program needs, market conditions, and client priorities while maintaining a high level of customer service and partner satisfaction. • Other duties as assigned.