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Role Description

We are seeking a skilled Workday Operations Engineer to support and optimize our Workday system, ensuring its seamless performance and integration within our business operations. This role involves:

• Monitoring system health
• Troubleshooting issues
• Managing system updates
• Collaborating with cross-functional teams to enhance Workday functionality

The ideal candidate will have a strong technical background in Workday, experience with system configurations, integrations, and security, and a proactive approach to problem-solving.

Please note US citizenship is required for this role to obtain security clearance.

Qualifications

• Bachelor's degree in computer science, Information Systems, or a related field (or equivalent experience)
• 3+ years' experience as a Business, Systems or Technical Analyst required
• US citizenship is required to obtain security clearance
• Experience with Workday system administration, configurations, and integrations required
• Experience with Accounting, Finance, Budgeting, HRMS, ITIL applications required

Requirements

• Maintain and optimize Workday system performance, ensuring uptime and reliability
• Troubleshoot and resolve Workday-related technical issues and service requests
• Manage and coordinate Workday updates, releases, and enhancements in coordination with HR, Finance, IT teams and other stakeholders
• Develop and support Workday integrations with third-party systems
• Ensure compliance with security policies and data governance best practices
• Collaborate with stakeholders to improve workflows and system efficiencies
• Provide training and technical support for users
• Follow change control policies and procedures for application migrations from non-production to production environments
• Minor programming and development
• Participate in internal and external audits and produce audit documentation and reports as necessary
• Provide excellent customer service

Benefits

• Medical, dental, vision, HSA and FSA
• Generous earned time off
• 401K/student loan repayment
• Life insurance & AD&D insurance
• Employee assistance program
• Employee stock purchase program
• Tuition reimbursement
• Performance-based incentive pay
• Short- and long-term disability
• Robust wellness program

Company Description

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.