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With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.

Remote Customer Service Sales Manager

Customer Success ManagerCustomer SuccessFull TimeRemoteTeam 5,001-10,000

Location

United States

Posted

6 days ago

Salary

$95K - $115K / year

Customer SupportSales ManagementRemote Team ManagementCoachingPerformance MetricsComplianceProcess Improvement

Job Description

AO Globe Life is seeking an experienced and results-driven leader to join our remote organization as a Customer Service Sales Manager. This opportunity is ideal for professionals who enjoy developing high-performing teams, coaching others to succeed, and leading within a growth-focused, remote environment.

In this leadership role, you will guide and support a team of client service professionals while helping ensure a high standard of service for the families, veterans, and union members we assist nationwide. This position allows you to lead from anywhere while contributing to the continued growth of a fully remote organization.


Key Responsibilities

  • Recruit, onboard, and develop a team of remote client service professionals

  • Provide ongoing coaching, mentorship, and performance guidance

  • Implement effective strategies to support team productivity and service quality

  • Monitor performance metrics and identify opportunities for improvement

  • Support team members in building strong client relationships

  • Ensure compliance with company policies and regulatory standards

  • Foster a collaborative, results-focused remote team culture


Qualifications

  • Previous leadership or management experience in client service, consulting, or sales environments

  • Demonstrated ability to meet or exceed performance goals

  • Strong leadership, coaching, and communication skills

  • Ability to motivate, mentor, and manage a remote team

  • Strategic mindset with strong organizational and problem-solving abilities


What We Offer

  • Fully remote leadership role available to U.S.-based professionals

  • Flexible scheduling and autonomy over your workday

  • Leadership development and ongoing training programs

  • Advancement opportunities into senior leadership positions

  • Supportive, growth-focused team culture


Ready to Lead?

If you’re a motivated leader who enjoys developing talent and building strong teams, we invite you to apply and explore the opportunity to grow with AO Globe Life.

Interviews are conducted via Zoom for convenience.


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