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Role Description

The National Telestroke Program (NTSP) Registered Nurse Coordinator (RNC) is responsible for nurse triage and program coordination responsibilities. This is a 100% virtual position that provides telehealth services within the VA NTSP.

• Provides telehealth triage services for acute ischemic stroke (AIS), subacute, and transient ischemic attack (TIA) based on NTSP triage protocols.
• Facilitates telehealth connection between NTSP stroke neurologist and receiving facility providers based on AIS/TIA acuity and NTSP triage protocols.
• Documents triage encounters in the NTSP Call Log and electronic medical record.
• Provides care in the least restrictive, most cost-effective manner through use of established AID clinical practice guidelines and clinical pathways.
• Follows up on admitted cases from the prior workday to assess Veterans' needs and continues to monitor, track, and intervene as necessary.
• Contributes to the delivery of Telestroke inpatient and/or outpatient care/services as NTSP expands services.
• Promotes continuity of care through communication and proficient electronic medical record documentation.
• Demonstrates the ability to multi-task in a timely manner using all technology embedded support systems.
• Utilizes effective communication skills to collaborate and co-manage Veterans' care.
• Demonstrates leadership in delivering and improving Telestroke care.
• Demonstrates sound judgment, critical thinking, and strong decision-making skills.
• Shows strong ability to function proactively and independently, as well as with team members.
• Consistently demonstrates excellent customer service and appropriate telehealth etiquette.

Qualifications

• English Language Proficiency.
• Graduate of a school of professional nursing approved by the appropriate accrediting agency.
• Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth of the United States.
• Graduate Nurse Technician (GNT) Exception may apply.

Requirements

• Basic education requirements must be met for the grade held.
• Grade Determinations based on Scope, Education and Dimension criteria.
• Preferred Experience: Telehealth Program and Nursing Education in Stroke Care. Informatics experience is a plus.

Benefits

• Competitive salary, regular salary increases, potential for performance awards.
• 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays).
• Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA.
• Federal health/vision/dental/term life/long-term care insurance options.
• Work Schedule: 8:00am-4:30pm, Monday through Friday.
• Telework: Not Available; This is a remote position.