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Role Description

The Identity Access Management (IAM) Engineer designs, implements, and maintains enterprise IAM solutions to secure user identities and access across organizational systems. This role combines strategic planning with hands-on technical implementation to ensure robust access controls while enabling seamless user experiences.

Responsibilities

• Develop and execute the organization's IAM strategy, roadmap, and architectural blueprint, aligned with business objectives and security requirements.
• Design and implement enterprise-grade IAM solutions including user provisioning, access controls, and identity lifecycle management.
• Collaborate with cross-functional teams including security, application owners, and business units to integrate IAM solutions into enterprise systems.
• Configure and maintain IAM technologies such as Single Sign-On (SSO), Multi-Factor Authentication (MFA), Identity Governance and Administration (IGA), Privileged Access Management (PAM), and Directory Services.
• Troubleshoot and resolve complex identity and access management issues, including escalated end-user support requests from the Desktop team, vendor collaboration, and working directly with application owners to ensure minimal business disruption.
• Create and maintain comprehensive documentation for system configurations, procedures, and operational processes.
• Provide technical guidance and training to stakeholders on IAM systems and processes.
• Evaluate emerging IAM technologies and recommend implementation strategies for continuous improvement.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Strong understanding of identity management concepts, security policy, and industry best practices.
• Excellent teamwork, communication, and customer service skills with ability to translate technical concepts for diverse audiences.
• Proven ability to manage multiple projects simultaneously while maintaining attention to detail.
• Experience presenting technical solutions and recommendations in a collaborative environment.
• Demonstrated ability to integrate AI technologies into daily work practices.

Preferred Qualifications

• Knowledge of identity protocols and technologies including Active Directory, Windows Authentication, SAML, OAuth, and SCIM.
• In-depth knowledge of the Identity Access Management Domain, Authentication and Authorization concepts, and Single Sign-On (SSO) implementations.
• Proficiency in scripting languages (PowerShell, Python) and API integrations for automation purposes.

Remote Work Requirements

• Stable, high-speed internet connection.
• Experience with teleconferencing.
• Access to a quiet workspace.
• Smartphone/mobile device.

Physical Demands

• Frequently communicate information so others will understand.
• Remain in a stationary position at least 50% of the time.
• Lift up to 15 pounds at times.
• Occasionally move about the inside of an office.
• Position self to maintain files in a cabinet and place computers under a desk or in a cabinet.
• Constantly observe typewritten text on a computer screen.
• Operate a laptop and use a telephone regularly.
• Travel throughout the USA by automobile or airplane which may require overnight lodging.

Work Environment

• May be in a stationary position in an office setting.
• May be exposed to quiet to moderate noise level.

Benefits

• Comprehensive healthcare benefits including medical, HSA, prescription, vision, and dental.
• Life insurance, short & long-term disability.
• Roth and 401K with possible company match and profit sharing.
• Employee Assistance Program (EAP).
• Time Away from Work (TAFW) and paid holidays.
• Employee referral bonuses.
• Role-based professional development opportunities.