• Direct and oversee infrastructure developments and maintenance to ensure business requirements can be met. • Partner with Architecture to lead definition of architectural standards for all technology services and components. • Present business and IT leaders with signature-ready recommendations for adjusting policies and projects to achieve target business outcomes. • Document the most complex 'as is' and 'to be' processes and describe the changes required to migrate to the 'to be' capability. • Elicit the most-complex business requirements and express them in terms of target user roles and goals. • Develop straightforward business cases to quantify current costs, justify project investment, and identify the return on investment. • Directly support Information Security in detecting and analyzing security incidents, including attacks, breaches, and identified vulnerabilities. • Lead retrospects to ensure appropriate hardening steps are taken across the infrastructure to further mitigate or eliminate any future occurrences. • Use the organization's formal development framework to identify the team's individual development needs. • Monitor and review performance and behaviors within area of responsibility to identify and resolve noncompliance with the organization's standards.