AdaptHealth

Empowering patients to live their best lives

Director, Commercial

DirectorDirectorFull TimeRemoteTeam 10,001+Since 2019H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

6 days ago

Salary

Not specified

Bachelor Degree7 yrs expEnglish

Job Description

• Develop aOS thinking and skill sets across the Commercial Leaders (sales, commercial enablement, managed care and business development) to drive revenue-focused improvements. • Embed Lean tools— Standard Work, Daily Management, Kaizen—in go-to-market processes (referral generation, order conversion, payor contracting) to eliminate waste and accelerate cycle times. • Design and facilitate Kaizen events with clear commercial objectives (e.g., sustainable referral volumes, selling time/admin burden reduction, sales conversion rate improvement), ensuring rigorous follow-through and sustainment. • Develop and deliver training programs that build commercial acumen alongside continuous improvement capabilities, empowering associates at all levels to identify revenue-generating opportunities. • Establish and govern a set of commercial excellence metrics—revenue growth, margin management, customer lifetime value, Net Promoter Score, churn rate—and report progress to senior leadership. • Serve as a trusted advisor on aOS maturity, diagnosing gaps in commercial execution and prescribing targeted CI roadmaps that align with strategic initiatives. • Foster a community of accountability and innovation, championing cross-functional kaizen and problem-solving rituals that drive engagement and unlock new revenue streams. • Promote the mission, vision, and values of the organization.

Job Requirements

  • Bachelor’s degree in business administration, Finance, Engineering, Operations Management, or related field; MBA or master’s preferred.
  • 7+ years leading commercial or operational excellence transformations that delivered quantifiable revenue and margin gains.
  • Exceptional strategic thinking and analytical skills.
  • Strong leadership abilities with experience managing high-performing teams.
  • Demonstrated success integrating Lean CI methodologies into Sales, Marketing, Commercial Enablement, or Pricing operations.
  • Strong financial acumen: advanced business-case development (ROIC, IRR, NPV), and budget management.
  • Proven ability to translate strategic priorities into operational roadmaps that directly move commercial KPIs.
  • Exceptional leadership and influencing skills, with a track record of mobilizing matrixed teams and senior stakeholders.
  • Firsthand experience in commercial roles (sales operations, product management, customer success) coupled with continuous improvement expertise.
  • Deep proficiency in Lean tools (Problem Solving, Value Stream Mapping, Standard Work, Kaizen) applied in a revenue-centric context.

Benefits

  • Maintain patient confidentiality and function within the guidelines of HIPAA.
  • Complete assigned compliance training and other educational programs as required.
  • Maintain compliance with AdaptHealth’s Compliance Program

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