AdaptHealth

Empowering patients to live their best lives

Sales Support Representative

Customer SupportCustomer SupportFull TimeRemoteTeam 10,001+Since 2019H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

Not specified

High School2 yrs expExperience acceptedEnglish

Job Description

• Responsible for fulfilling patient orders, documentation and delivery instructions are accurate • Trains and educates patients and caregivers on use of equipment and answers any inquiries related to services or equipment • Informs new patients about their rights and responsibilities, whom to contact with questions and how to contact the billing department • Discusses insurance coverage with patient and arranges payment of patient’s financial responsibility • Able to process credit and debit card payments using standard electronic tools • Responsible for obtaining signatures of patient or caregiver for each piece of documentation including the delivery ticket, assignment of benefits, care plan, and waiver of liability • Maintains working knowledge of assigned Health Systems’ electronic medical records, as well as AdaptHealth electronic systems

Job Requirements

  • High school diploma or equivalent required
  • Two (2) years’ work-related experience health care, customer service, delivery personnel with sales component or entry level sales is required
  • Prior work experience in the HME, Diabetic or Wound Supply is preferred
  • Valid and unrestricted driver’s license

Benefits

  • AdaptHealth offers full-service home medical equipment products and services
  • Equal opportunity employer
  • Passionate about making a profound impact on the quality of patients’ lives

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