LucidLink

Stream only the data you need, rapidly, securely, from any cloud.

Senior Customer Marketing Manager

MarketingMarketingFull TimeRemoteTeam 51-200Since 2016H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$150K - $170K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Run the end-to-end pipeline to create case studies, quotes, video stories, and web narratives, capturing before/after metrics to demonstrate impact. • Package all stories into sales-ready assets (proof packs, slides, briefs) and maintain a tagged, searchable system of record for marketing and sales. • Partner with Account Management to map the customer journey and develop milestone-based content for onboarding, adoption, renewal, and expansion. • Support award submissions, analyst proof points, and customer nominations to strengthen market credibility.

Job Requirements

  • 5+ years of experience in customer marketing, lifecycle marketing, advocacy, product marketing, or content marketing in B2B SaaS (enterprise preferred).
  • Proven ability to produce enterprise-grade customer stories, including navigating approvals and multiple stakeholders.
  • Hands-on ability to capture and edit simple customer storytelling videos.
  • Strong cross-functional collaboration skills, particularly with revenue and customer teams.
  • Technical curiosity and the ability to translate product implementation details into credible narratives.
  • Strong project management and prioritization skills, with the ability to operate independently.

Benefits

  • flexible PTO
  • competitive salary
  • stock options
  • full health coverage

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