Harbor IT

Mitigating Risks, Securing Futures

Director of Data – Analytics

Full TimeRemoteTeam 51-200Since 1995H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

36 days ago

Salary

$150K - $158K / year

English

Job Description

• Lead the delivery of data products and insights that generate measurable improvements in core business outcomes such as retention, pipeline conversion, and margin performance. • Maintain a high-standard Data Quality Score across all products and core datasets through automated checks and proactive root-cause analysis. • Oversee data support and reporting delivery, ensuring all internal requests and reporting cadences consistently meet or exceed established response and resolution timelines. • Ensure near-perfect accuracy for top-tier financial and operational KPIs including ARR, churn, and pipeline through rigorous automated validation and monthly reconciliation. • Cultivate a high-performing data team by setting clear performance standards, providing regular coaching, and building redundancy for all critical workflows. • Manage the data roadmap by prioritizing high-ROI projects and protecting team capacity to ensure predictable, on-time delivery of strategic initiatives. • Drive the adoption of a governed metric catalog, enabling functional leaders to utilize standardized dashboards and reducing the need for manual, one-off reporting. • Implement strict validation and quality assurance gates to ensure process predictability and minimize the need for downstream rework.

Job Requirements

  • Proven experience leading a data or analytics function within a high-growth SaaS environment.
  • Deep technical expertise in managing complex data architectures and unifying analytics with data operations.
  • Demonstrated ability to link data initiatives directly to financial outcomes such as NRR, CAC payback, and gross margin.
  • Expert-level knowledge of data governance, including the ability to define and automate data quality standards across an enterprise.
  • Strong proficiency in managing structured intake systems, such as Jira, to standardize workflows and meet rigorous internal service level agreements.
  • Experience building and scaling high-performing teams with a focus on accountability and professional development.
  • Ability to master complex subject matter and communicate findings with precision and authority to executive stakeholders.
  • A track record of executing disciplined project management to deliver roadmap commitments on schedule.

Benefits

  • health benefits
  • flexible paid time off
  • parental leave
  • fertility and adoption assistance
  • 401(k)
  • educational reimbursement

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