• Responsible for improving company performance through the design and development of effective learning solutions. • Partner and build relationships with stakeholders to identify knowledge and performance gaps. • Maintain working knowledge of assigned content and provide recommendations for training interventions. • Research content by conducting interviews, attending courses, running focus groups, reviewing surveys, reviewing existing materials, participating in meetings and searching reliable external sources. • Incorporates adult learning theory, motivational elements and learning best practices into the design and development of learning plans, prototypes, courses, and performance support for both instructor-led and computer-based learning. • Employs rapid instructional design techniques to develop learning in a fast paced environment. • Effectively leverage learning technologies and content development tools to design, develop and implement learning solutions. • Manage and publish content to an LMS and CMS. • Use elearning authoring tools to develop self-paced content. • Stay abreast of automotive and digital marketing current events, challenges and needs. • Review peer content and provide constructive feedback. • Act as a lifelong learner, providing ongoing investment in time in gaining knowledge in DealerOn offerings and how they impact our customers, automotive industry knowledge and learning and development best practices. • Administers surveys and assessments that measure improvement in productivity, retention, and effectiveness of training. • Leverage results to improve offerings and communicate learning effectiveness to leadership.